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What is Round Robin Distributor?

The Round Robin Distributor is a versatile software solution designed to automate the routing of leads and cases through sophisticated round-robin algorithms and criteria-based bulk data assignments. It integrates seamlessly with Salesforce CRM, requiring no extra setup for users. This tool boasts a wide range of capabilities, including the ability to match SFDC record assignment rules based on various factors such as representatives' skills, the accounts they manage, their operating territories, and lead source metrics, among others. It empowers users to prioritize leads that are deemed hot or cases with high urgency, which is essential for effectively managing the sales funnel and ensuring timely responses. Additionally, teams can be configured according to specific business logic, allowing for tailored assignments that include specific sales representatives. Furthermore, the software can effectively manage agent schedules, enabling the temporary disabling of assignments when agents are unavailable, thus ensuring optimal resource allocation and efficiency in lead management. This comprehensive functionality makes the Round Robin Distributor an invaluable tool for organizations looking to streamline their lead routing processes.

What is Q-assign?

Q-assign is a comprehensive tool integrated within Salesforce that automates the distribution of leads and cases, thus enhancing the workflow for both sales and service teams. This solution enables companies to manage records—such as leads, cases, accounts, and custom objects—by applying customizable rules that take into account various factors like territory, skills, priority, and availability. With the capability to support various distribution methods, including round robin, load balancing, and rule-based assignments, Q-assign guarantees that tasks are allocated fairly and efficiently. It operates in real time, allowing for immediate record assignments as they are created or altered, which helps to reduce response times and prevents potential leads from going cold. In addition, Q-assign features tools for tracking the effectiveness of assignments, managing queues, and balancing team workloads, especially when some members are unavailable, which ultimately boosts overall productivity and responsiveness. Moreover, this solution equips organizations to adjust their assignment strategies in alignment with changing business needs and team dynamics, ensuring continuous improvement and efficiency. As a result, Q-assign not only streamlines operations but also fosters a more agile and responsive team environment.

Media

Media

Integrations Supported

Salesforce
Ortoo

Integrations Supported

Salesforce
Ortoo

API Availability

Has API

API Availability

Has API

Pricing Information

$169/company/month (10 users)
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mirketa

Date Founded

2003

Company Location

United States

Company Website

www.mirketa.com/round-robin-distributor/

Company Facts

Organization Name

Ortoo

Date Founded

2010

Company Location

United Kingdom

Company Website

ortooapps.com/q-assign/

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Popular Alternatives

Popular Alternatives

Q-assign Reviews & Ratings

Q-assign

Ortoo