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What is RouteThis?

Our platform provides both agents and customers with automated diagnostics for home networks, coupled with easy-to-follow troubleshooting instructions, so they can identify the root cause of WiFi connectivity issues and resolve them on their first attempt. The RouteThis Discovery App leverages the user's mobile device to collect extensive data regarding the setup and conditions of the home network, allowing it to automatically identify the core issues that may lead to WiFi disruptions. Additionally, the RouteThis Dashboard acts as a centralized hub, giving agents instant access to the status of the customer's home network and offering clear directives for addressing the identified problems, which facilitates remote resolution capabilities. Moreover, as part of the RouteThis Discovery App, RouteThis Self-Help provides users with thorough, step-by-step assistance to address specific challenges detected within their home networks, ensuring a more intuitive experience. This combination of features not only boosts operational efficiency but also greatly enhances customer satisfaction by enabling faster resolutions, ultimately leading to a more seamless interaction for all users involved. By integrating these tools, we are committed to reducing the frustration often associated with connectivity issues.

What is Opsian?

Performance diagnostics for applications, systems, and the JVM are offered to both development and operations teams, supported by the knowledge of performance experts. These detailed reports empower teams to accurately identify the root causes of performance issues. Techniques such as CPU profiling are employed to locate inefficient code segments, while wallclock profiling reveals problems associated with Garbage Collection delays or memory usage. Moreover, allocation profiling helps pinpoint methods that exhibit excessive memory allocation behavior. JVM diagnostics are specifically aimed at identifying challenges related to Garbage Collection, including prolonged pause times and frequent collection cycles. A set of pre-configured health checks and dashboards is available to highlight common JVM performance concerns regarding Garbage Collection and resource management. These health checks can be tailored to send alerts to your teams, enabling them to address potential issues proactively before they worsen. In addition, intuitive, browser-based real-time dashboards can be effortlessly shared among team members, promoting collaboration and prompt action on performance issues. Ultimately, this strategy not only simplifies the diagnostic process but also significantly improves the proactive oversight of system performance, ensuring that teams are always equipped to handle emerging challenges efficiently. This collaborative approach lays the groundwork for continuous improvement and optimization in performance management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$159.00/month

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

RouteThis

Date Founded

2013

Company Location

Canada

Company Website

routethis.com/platform/

Company Facts

Organization Name

Opsian

Company Location

United Kingdom

Company Website

www.opsian.com

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Diagnostic Tools
Performance Control
Root-Cause Diagnosis
Server Performance

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