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What is RouteThis?

Our platform provides both agents and customers with automated diagnostics for home networks, coupled with easy-to-follow troubleshooting instructions, so they can identify the root cause of WiFi connectivity issues and resolve them on their first attempt. The RouteThis Discovery App leverages the user's mobile device to collect extensive data regarding the setup and conditions of the home network, allowing it to automatically identify the core issues that may lead to WiFi disruptions. Additionally, the RouteThis Dashboard acts as a centralized hub, giving agents instant access to the status of the customer's home network and offering clear directives for addressing the identified problems, which facilitates remote resolution capabilities. Moreover, as part of the RouteThis Discovery App, RouteThis Self-Help provides users with thorough, step-by-step assistance to address specific challenges detected within their home networks, ensuring a more intuitive experience. This combination of features not only boosts operational efficiency but also greatly enhances customer satisfaction by enabling faster resolutions, ultimately leading to a more seamless interaction for all users involved. By integrating these tools, we are committed to reducing the frustration often associated with connectivity issues.

What is Qualitygram?

Qualitygram is a comprehensive real-time issue capture and problem-solving software designed specifically for modern manufacturing environments to enhance quality management and operational efficiency. Accessible via mobile devices or web browsers, it allows shop floor operators to instantly document quality problems using rich media such as photos, videos, part numbers, and comments, creating detailed and actionable reports. By replacing disjointed communication methods like emails, WhatsApp, and Excel spreadsheets with a centralized, visual workflow, Qualitygram fosters improved traceability, transparency, and accountability across teams. Its cross-functional collaboration features enable tagging of relevant departments and sending immediate alerts, ensuring faster issue resolution and minimizing production delays. The platform integrates built-in 5-Why and CAPA workflows that guide users through root cause analysis and corrective action processes systematically. Real-time dashboards provide live tracking of defect statuses and help identify emerging trends, supporting proactive quality control. Qualitygram also offers Cost of Poor Quality (COPQ) tracking to measure financial impacts and prioritize improvement efforts effectively. Optional AI-powered trend detection further assists teams in spotting recurring defects before they escalate, driving continuous improvement. The platform supports new product launches as well as routine production, building a robust digital knowledge base of quality issues and resolutions. Overall, Qualitygram empowers manufacturing teams to reduce time-to-resolution, enhance product quality, and strengthen operational collaboration.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RouteThis

Date Founded

2013

Company Location

Canada

Company Website

routethis.com/platform/

Company Facts

Organization Name

ORCA LEAN

Date Founded

2021

Company Location

United States

Company Website

www.orcalean.com/qualitygram

Categories and Features

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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