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What is Ruby?
Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.
What is A&A Communications?
Our team is available to support you at any time, functioning around the clock every day of the year, including holidays without any additional charges. Each incoming call can be answered in your business's name or with a custom greeting that you select. We provide multiple call processing options, beginning with our interactive voicemail system, which responds using your preferred phrase. Callers can indicate the department they need to reach and leave a message along with their contact information. This data is swiftly delivered to your computer or smartphone as a .wav file, keeping you updated and connected. Furthermore, our committed staff is always on hand to offer assistance and respond to any questions you may have, ensuring you receive the best possible service. We pride ourselves on our responsiveness and dedication to meeting your needs, making sure that you never miss an important communication.
Integrations Supported
Amazon Q
Anti-Captcha
Aruba Jelastic Cloud
Claude Sonnet 4.5
Contrast Security
Coverity Static Analysis
Crypto APIs
E2B
E6 TRITIUM
EditPlus
Integrations Supported
Amazon Q
Anti-Captcha
Aruba Jelastic Cloud
Claude Sonnet 4.5
Contrast Security
Coverity Static Analysis
Crypto APIs
E2B
E6 TRITIUM
EditPlus
API Availability
Has API
API Availability
Has API
Pricing Information
$349 per month
Free Trial Offered?
Free Version
Pricing Information
$110 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ruby Receptionists
Company Location
United States
Company Website
www.ruby.com
Company Facts
Organization Name
A&A Communications
Company Location
United States
Company Website
www.a-acommunications.com/services/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking