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What is Ruby?

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

What is AnswerPhone?

AnswerPhone operates a professional contact center in the United States, dedicated to fulfilling your messaging needs even when you're not available. You have the option to advertise our local number or simply redirect your incoming calls to us, guaranteeing seamless communication with your clients at all times. Our comprehensive services encompass Telephone Answering, Text Messaging, Email Management, Live Chat, and Appointment Scheduling, all tailored to enhance your business management capabilities. By opting for our solutions, you can significantly minimize missed calls, secure essential leads that could be lost, and boost your overall revenue. The potential benefits from the calls you successfully capture are substantial! Ensuring that a live person answers all your calls instead of an automated system can greatly enhance profitability and elevate customer satisfaction, as many callers tend to disconnect when confronted with machines. By allowing customers to communicate directly with your business, you increase the likelihood of conversion! Experience the advantages of partnering with AnswerPhone; your clients will value our service, and you'll be delighted by the exceptional support we offer. With us on your side, you can be confident that your calls will always be answered promptly, keeping you fully engaged in your business operations. Our commitment to quality service ensures that you never miss an opportunity to connect with your clients.

Media

Media

Integrations Supported

8am MyCase
Anti-Captcha
Aspecto
BuildVu
CTRLpotato
Claude Sonnet 4.5
Cline
DataGrip
DynamicPDF API
EditPlus
Flawnter
Flockport
Fuzzapi
Gemma 2
GitHub Advanced Security
June
NGINX Unit
PostgresML
Styleguidist
WithoutBG

Integrations Supported

8am MyCase
Anti-Captcha
Aspecto
BuildVu
CTRLpotato
Claude Sonnet 4.5
Cline
DataGrip
DynamicPDF API
EditPlus
Flawnter
Flockport
Fuzzapi
Gemma 2
GitHub Advanced Security
June
NGINX Unit
PostgresML
Styleguidist
WithoutBG

API Availability

Has API

API Availability

Has API

Pricing Information

$349 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ruby Receptionists

Company Location

United States

Company Website

www.ruby.com

Company Facts

Organization Name

AnswerPhone

Company Location

United States

Company Website

abetteranswer.net

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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