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What is Ruby?
Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.
What is Answering Service Care?
ASC is a dedicated answering service that operates around the clock, serving more than 3,500 businesses nationwide. Our dependable service spans multiple sectors, including legal, healthcare, insurance, financial advisory, and numerous others. With a team of expertly trained customer service agents, we manage a wide range of calls, from welcoming callers and scheduling appointments to transferring calls and sending messages. You can rely on ASC for precise and trustworthy message-taking whenever you need it, ensuring no call goes unanswered.
Our service guarantees that you never miss a call or live chat, providing an exceptional first impression for your customers. We capture vital messages 24/7, which can lead to significant savings compared to hiring full-time receptionists. Our platform can easily integrate with over 5,000 applications, and our web and mobile app offer you the flexibility to access our services from virtually anywhere. Additionally, we provide Payment IVR solutions and adhere to both HIPAA and PCI regulations. Opt for ASC and discover the difference made by our caring and professional team. With us, your business can shine even brighter.
Integrations Supported
Advanced Email Parser
Crypto APIs
Flockport
Google Calendar
Hootsuite
June
Masto.host
Microsoft Bookings
Microsoft Teams
Parasoft
Integrations Supported
Advanced Email Parser
Crypto APIs
Flockport
Google Calendar
Hootsuite
June
Masto.host
Microsoft Bookings
Microsoft Teams
Parasoft
API Availability
Has API
API Availability
Has API
Pricing Information
$349 per month
Free Trial Offered?
Free Version
Pricing Information
$49 for 30 minutes
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ruby
Company Location
United States
Company Website
www.ruby.com
Company Facts
Organization Name
Answering Service Care
Date Founded
1974
Company Location
United States
Company Website
www.answeringservicecare.net
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking