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What is Ruby?

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

What is Gabbyville?

Select a toll-free or local phone number for your business and let Gabbyville take care of everything! Our dedicated Gabbonistas will expertly handle all incoming calls, ensuring they are directed to the appropriate team members, and they can also make outgoing calls when necessary. Furthermore, they can schedule appointments, take detailed messages, and facilitate conference calls by connecting all involved parties! This setup allows you to relax and enjoy some well-deserved downtime, knowing that Gabbyville has your back! We guarantee that every call is answered and routed correctly, with thorough messages recorded via our streamlined intake form. Crucial messages will be quickly forwarded to you through SMS or email for your convenience! Our staff will tackle all inquiries from your callers, delivering exceptional support with a personalized touch that reflects your preferences. The Gabbonistas are trained to handle calls in alignment with your specific guidelines and are skilled in understanding your company's frequently asked questions, ensuring top-notch customer service. With Gabbyville, you can run your business exactly how you envision it! Our unwavering dedication to your satisfaction means we will continually adjust to meet your changing requirements, creating a partnership that grows with you. This flexibility ensures that your business remains efficient and responsive to customer needs at all times!

Media

Media

Integrations Supported

2Captcha
8am MyCase
Advanced Email Parser
Aruba Jelastic Cloud
Aserto
Aspecto
BypassCaptcha.com
CodeAlly
Contrast Security
Dash
E6 TRITIUM
Gemma 2
Homebrew
IP2Location
NGINX Unit
Notepad++
Parse
Synadia
TinyPNG
ZeroPath

Integrations Supported

2Captcha
8am MyCase
Advanced Email Parser
Aruba Jelastic Cloud
Aserto
Aspecto
BypassCaptcha.com
CodeAlly
Contrast Security
Dash
E6 TRITIUM
Gemma 2
Homebrew
IP2Location
NGINX Unit
Notepad++
Parse
Synadia
TinyPNG
ZeroPath

API Availability

Has API

API Availability

Has API

Pricing Information

$349 per month
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ruby

Company Location

United States

Company Website

www.ruby.com

Company Facts

Organization Name

Gabbyville

Date Founded

2020

Company Location

United States

Company Website

www.gabbyville.com/how-gabbyville-works/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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