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What is Ruby?
Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.
What is MrCall?
MrCall is an advanced AI-driven answering service designed to handle both landline and mobile calls, offering immediate responses or replies after a set number of rings. Available 24/7, it ensures every call is answered and provides comprehensive transcriptions along with audio recordings of each interaction. The platform can automatically transfer collected data to your CRM or other software applications and can send SMS or WhatsApp messages containing relevant links or information to callers. Additionally, MrCall integrates effectively with Google Calendar, allowing it to show callers available time slots and help in scheduling meetings. The system enhances caller interactions by addressing their questions using the provided knowledge base, leading to a more engaging experience. Moreover, it facilitates call transfers to internal lines and keeps you informed via the MrCall app, email, or WhatsApp, ensuring you stay updated on all communications. This service not only guarantees that you will never miss a call but also optimizes your communication workflows, significantly boosting productivity and engagement with clients. Ultimately, MrCall stands out as a comprehensive solution for modern communication needs.
Integrations Supported
Aserto
BlueFlag Security
BuildVu
CTRLpotato
Cline
Codeanywhere
Dash
E2B
EditPlus
IP2Location
Integrations Supported
Aserto
BlueFlag Security
BuildVu
CTRLpotato
Cline
Codeanywhere
Dash
E2B
EditPlus
IP2Location
API Availability
Has API
API Availability
Has API
Pricing Information
$349 per month
Free Trial Offered?
Free Version
Pricing Information
$55 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ruby
Company Location
United States
Company Website
www.ruby.com
Company Facts
Organization Name
MrCall
Date Founded
2021
Company Location
Italy
Company Website
www.mrcall.ai/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking