Kaseya BMS
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Ratings and Reviews 1 Rating
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What is Ruddr?
Ruddr is a modern platform specifically crafted for professional services, catering to the needs of small to medium-sized teams. It efficiently gathers essential operational data related to clients, projects, budgets, tasks, time management, expenses, and invoicing. By providing in-depth reports and key performance indicators, users can glean important insights into critical metrics like revenue, service margins, realization rates, and utilization rates. With a wide range of integrated features, Ruddr simplifies the management of professional services operations, effectively addressing common challenges. Users can manage all clients and projects from a unified interface, which enhances the ability to track key performance indicators through dedicated project dashboards. The platform offers flexible time tracking options, including daily, weekly, monthly, or list views, which accommodate various recording preferences. Project managers can quickly approve time and expenses, promoting an uninterrupted workflow. Additionally, users have the capability to create detailed budgets by aggregating tasks linked to each project and can monitor real-time progress against these budgets throughout the project's lifespan. Generating reports on essential operational metrics is also a seamless process, making it easier to evaluate hours worked, expenses incurred, utilization rates, and other vital statistics. This comprehensive approach empowers teams to concentrate on providing high-quality services while ensuring strong operational management. Overall, Ruddr's design promotes efficiency and clarity, aiding teams in navigating the complexities of project management with confidence.
What is Kaseya BMS?
Kaseya BMS is a powerful, all-in-one Professional Services Automation software tailored to streamline IT service management and business operations for MSPs and IT departments. It centralizes ticketing, project and task management, quoting, billing, and remote device access into a modern, easy-to-use platform, eliminating the need for multiple disconnected tools. Equipped with AI-driven service desk features, it summarizes long ticket threads, suggests relevant documentation from integrated sources like IT Glue, and automates ticket escalation and resolution workflows to enhance technician efficiency and reduce resolution times. The platform automates the entire billing process, from time tracking and expense billing to fixed-price and recurring contracts, ensuring 100% accuracy and faster revenue collection with minimal human intervention. Built-in dashboards and out-of-the-box reports provide real-time insights into key performance indicators, helping businesses make informed decisions without needing specialized IT teams. Seamless integration with existing applications and support for quick migration enable organizations to transition smoothly to Kaseya BMS, improving operational efficiency and customer satisfaction. Backed by customer success stories and industry trust, Kaseya BMS empowers IT professionals to deliver fast, accurate, and cost-effective services while scaling their business.
Integrations Supported
QuickBooks Online
Backup Radar
Barracuda Cloud Archiving Service
Barracuda PST Enterprise
CyberFOX Password Manager
Datto RMM
Domotz
Electric
HaloPSA
Kaseya VSA
API Availability
API Availability
Pricing Information
$4 per user per month
30 day free trial. Teams of three or fewer members are free forever.
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ruddr
Company Location
United States
Company Website
www.ruddr.io
Company Facts
Organization Name
Kaseya
Date Founded
2000
Company Location
United States
Company Website
www.kaseya.com/products/psa-software/
Categories and Features
AI PSA
Not specified
Professional Services Automation
Billing & Invoicing
Project Management
Resource Management
Time & Expense Tracking
Project Cost Management
Not specified
Time and Expense
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Project Tracking
Time Tracking by Client
Time Tracking by Project
Time Tracking
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Multiple Billing Rates
Timesheet Management
Vacation / Leave Tracking
Categories and Features
AI PSA
Not specified
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
IT Management
Hardware Inventory
IT Budgeting
Scheduling
IT Project Management
Milestone Tracking
Percent-Complete Tracking
Prioritization
Product Roadmapping
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
IT Service
Contract Management
IT Asset Management
Service Reporting
Ticket Management
MSP
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Project Management
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Project Management
Resource Management
Time & Expense Tracking
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
RMM
Not specified
Time and Expense
Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project