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What is Run a Call?

Run a Call is a comprehensive HVAC management solution tailored for residential companies earning between $1 million and $5 million in revenue. This innovative system simplifies operational processes by consolidating various platforms such as ServiceTitan, Jobber, Housecall Pro, and FieldEdge into one unified service with a flat monthly fee, eliminating the need for per-seat charges, complex contracts, and termination fees. Key features include: • A 24/7 AI Receptionist that guarantees every incoming call is answered and appointments are scheduled before the call concludes. • A user-friendly dispatch system with drag-and-drop reassignment capabilities that take travel times into account. • Immediate on-site estimates presented as Good/Better/Best options, facilitating quick customer approvals. • A smooth transition from job completion to invoicing, retaining records from the initial sale through to payment, along with automatic integration into QuickBooks. • An attractive price book showcasing Good/Better/Best choices, complete with images available on the service vehicle. • Efficient membership management through the Comfort Club, easily viewed on a single screen with features like auto-renewal and text-to-pay functionality. • A fully functional mobile app that works offline, ensuring service technicians have access to all necessary tools while on the job. • Robust client communication tools that unify calls, texts, and emails, all associated with the customer's address. The pricing model is simple: a monthly fee of $499, with the first 25 founding shops enjoying an exclusive rate of $199 per month for life, plus an optional AI Receptionist add-on available for an additional $99 per month and a premium setup service included at no extra charge. This makes Run a Call a compelling choice for HVAC businesses striving to streamline their operations and enhance customer interactions while benefiting from straightforward pricing. Additionally, the all-in-one system encourages businesses to focus more on service quality rather than administrative burdens.

What is Donova?

Donova is an AI-powered phone assistant developed by Devectus, designed to help small trades and service businesses effectively manage calls and automatically capture leads. It can effortlessly communicate in more than 50 languages, handle all incoming calls, juggle multiple conversations at once, and seamlessly schedule jobs directly into your calendar. After each call, Donova generates an email that summarizes the conversation, offering insights such as sentiment analysis, suggested actions, and translations for calls conducted in languages other than English. Built with a focus on user-friendliness, it requires no complex setup, operates continuously, and is available for a flat rate of A$159 each month. By adopting Donova, small businesses can dramatically decrease the likelihood of missed calls, alleviate administrative tasks, and speed up customer response times without needing to hire extra personnel, leading to greater customer satisfaction and enhanced operational efficiency. Additionally, the integration of this advanced technology can empower business owners to focus more on their core activities, ultimately driving growth and success.

Media

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Media

No images available

Integrations Supported

Google Calendar
Microsoft Bookings

Integrations Supported

Google Calendar
Microsoft Bookings

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per shop flat fee
Free Trial Offered?
Free Version

Pricing Information

$159/month (AUD)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Runacall, Inc

Date Founded

2026

Company Location

United States

Company Website

runacall.com

Company Facts

Organization Name

Devectus

Date Founded

2025

Company Location

Australia

Company Website

www.devectus.com.au/products/donova

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

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