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What is RunShiftRun?

Running a hotel can be a daunting task, but with the introduction of RunShiftRun, you can simplify the complex processes associated with shift changes, overlooked checklists, and unresolved tasks, as well as maintenance challenges. This transformative cloud-based software effectively tackles the annoying obstacles that can lead to disengaged staff and a considerable waste of time and resources. With the dedicated app that guests can easily download, they can interact with hotel staff and various departments whenever they require assistance, enabling them to request services, provide feedback, and much more, thereby enriching their overall experience. Timely observation is essential for swiftly identifying and addressing issues as they arise. By moving away from outdated communication methods such as handwritten logs, scattered sticky notes, and walkie-talkies, RunShiftRun offers a social platform that captures communication, enhancing accountability and operational efficiency. Furthermore, this innovative system ensures that all team members are aligned, which ultimately contributes to a more seamless hotel management experience and elevates guest satisfaction. Embracing technology like RunShiftRun can transform the way a hotel operates, making it easier to provide exceptional service.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RunShiftRun

Date Founded

2016

Company Location

United States

Company Website

runshiftrun.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Reviews Management
Single Property

Categories and Features

Guest Messaging

Not specified

Room Service

Not specified

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