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What is Runtriz?

Runtriz amplifies guest interaction by utilizing mobile messaging, emails, and tailored promotional offers aimed at heightening awareness and drawing in potential visitors. By highlighting distinctive features, amenities, and attractions in the vicinity, properties can enhance their visibility and encourage direct bookings from guests. After securing their reservations, guests benefit from a variety of services offered by Runtriz, such as options for early check-ins, room upgrades, and customized recommendations from staff, which can contribute to extended stays and increased profits. Moreover, guests have the ability to engage directly with staff, enabling them to express special requests regarding accommodations, events, or activities they wish to partake in. Engagement continues beyond the booking phase; throughout their visit, guests experience support from Runtriz's array of features like mobile keys, food and beverage ordering, mobile check-in, mobile payments, and chat functions, all of which enhance guest experiences and promote revenue growth. During their stay, guests also receive timely push notifications that provide them with personalized promotions, updates on local attractions, schedules for amenities, transportation choices, and event information. In addition, the ability to control in-room entertainment, lighting, temperature, and electronic devices through mobile controls allows guests to customize their surroundings, further improving their satisfaction. This all-encompassing strategy guarantees that guests feel appreciated and engaged from the moment they book until the end of their journey, fostering lasting loyalty. Ultimately, the integration of these features creates a seamless experience that not only meets but exceeds guests' expectations.

What is GuestAssist?

The GuestAssist App acts as a crucial resource, akin to having an extra team member without the associated costs. It allows guests to effortlessly find all the information they need before and during their stay, which greatly reduces the number of phone calls you might typically handle. Users can easily check their account balances and make instant credit card payments online, ensuring a hassle-free experience. Furthermore, the app offers directions to help navigate your property and provides essential details about available amenities and local services. Guests can also stay updated on weather conditions to plan their activities effectively. Moreover, they can obtain Wi-Fi login information without the need to visit the front desk. The app facilitates the purchase of additional items, such as breakfast packages and picnic baskets, which enhances their overall enjoyment. In summary, the GuestAssist App not only elevates the guest experience but also streamlines your staff's operations. By adopting this app, you can create a seamless and efficient experience tailored to your guests' needs, ultimately fostering greater satisfaction and loyalty.

Media

Media

Integrations Supported

SONIFI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Runtriz

Date Founded

2006

Company Location

United States

Company Website

www.runtriz.com

Company Facts

Organization Name

NewBook

Date Founded

2010

Company Location

Australia

Company Website

guestassist.app/

Categories and Features

Guest Messaging

Not specified

Room Service

Not specified

Categories and Features

Guest Messaging

Not specified

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