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Ratings and Reviews 0 Ratings

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What is RustDesk?

RustDesk provides a robust open-source remote control platform that facilitates self-hosting and prioritizes security, all while requiring minimal initial setup. This versatile software works seamlessly across various operating systems, including Windows, macOS, Linux, iOS, Android, and web browsers. By supporting a range of codecs like VP8, VP9, AV1, H264, and H265, it enables efficient video streaming capabilities. Users can effortlessly establish a self-hosted infrastructure, giving them control over their data and privacy. The application employs a peer-to-peer connection that is fortified with end-to-end encryption using NaCl, ensuring the confidentiality of user information. Windows users benefit from the ease of operation, as administrative privileges or installations are unnecessary; permissions can be adjusted locally or remotely as required. We strive to keep the user experience as intuitive as possible, with a commitment to ongoing simplification. The project enjoys robust backing from a proactive community of early adopters, contributors, and supporters. To maximize the benefits of RustDesk, it is recommended to set up your own server, with the necessary ports for self-hosting varying based on your unique environment and application use. Moreover, a clear understanding of these requirements can significantly improve your overall experience while utilizing RustDesk, making it an even more efficient tool for remote management.

What is DualDesk?

DualDesk presents a strong and intuitive remote support solution that requires a single payment, allowing your technical support team to quickly assist any internet-connected PC through firewalls within seconds, all without any configuration. By enhancing operational efficiency, conserving resources, and providing extensive remote help desk services to numerous clients simultaneously, users can easily transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, including during "Safe Mode," without the need for any pre-installed software on the target computer. Since it was founded in 2001, DualDesk has proven to be a dependable remote support tool that supports various Windows versions, including 7, Vista, 2008, 2003, XP, and 2000, across different service modes. In contrast to basic remote support systems, DualDesk removes the need to open multiple ports for different technicians, enabling management of an unlimited number of technician seats from a single support file. Furthermore, it allows multiple clients to connect to a single remote support technician at the same time, making it particularly suitable for busy support environments. This unique flexibility and high efficiency position DualDesk as an exceptional choice for businesses aiming to enhance their remote support capabilities significantly. The overall user experience is further improved by the intuitive interface that ensures even novice technicians can operate the system with ease.

Media

Media

Integrations Supported

Azure Marketplace
Devolutions Remote Desktop Manager
Docker

Integrations Supported

API Availability

API Availability

Pricing Information

$9.90 per month
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

RustDesk

Company Location

United States

Company Website

rustdesk.com

Company Facts

Organization Name

Advantig

Company Website

www.dualdesk.com/index.html

Categories and Features

Remote Desktop

Not specified

Remote Support

Not specified

Categories and Features

Remote Support

Not specified

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