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What is RustDesk?

RustDesk provides a robust open-source remote control platform that facilitates self-hosting and prioritizes security, all while requiring minimal initial setup. This versatile software works seamlessly across various operating systems, including Windows, macOS, Linux, iOS, Android, and web browsers. By supporting a range of codecs like VP8, VP9, AV1, H264, and H265, it enables efficient video streaming capabilities. Users can effortlessly establish a self-hosted infrastructure, giving them control over their data and privacy. The application employs a peer-to-peer connection that is fortified with end-to-end encryption using NaCl, ensuring the confidentiality of user information. Windows users benefit from the ease of operation, as administrative privileges or installations are unnecessary; permissions can be adjusted locally or remotely as required. We strive to keep the user experience as intuitive as possible, with a commitment to ongoing simplification. The project enjoys robust backing from a proactive community of early adopters, contributors, and supporters. To maximize the benefits of RustDesk, it is recommended to set up your own server, with the necessary ports for self-hosting varying based on your unique environment and application use. Moreover, a clear understanding of these requirements can significantly improve your overall experience while utilizing RustDesk, making it an even more efficient tool for remote management.

What is Remote Utilities?

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

Media

Media

Integrations Supported

Azure Marketplace
Devolutions Remote Desktop Manager
Docker

Integrations Supported

API Availability

API Availability

Pricing Information

$9.90 per month
Free Version

Pricing Information

$99 one-time payment
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

RustDesk

Company Location

United States

Company Website

rustdesk.com

Company Facts

Organization Name

Remote Utilities Pty (Cy) Ltd.

Date Founded

2010

Company Location

Cyprus

Company Website

www.remoteutilities.com

Categories and Features

Remote Desktop

Not specified

Remote Support

Not specified

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

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