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What is S-easy?
Manage, record, and assess the needs of staff from different divisions within the company from a corporate perspective. Attend to client requirements across various communication channels. Automatically direct customer questions to the relevant teams or individuals. In your daily functions, you can create teams within Seasy and assign distinct roles to each member, leveraging their specialized skills. Stay informed and vigilant through email notifications. Set up email alerts to make sure your clients or agents are informed about important upcoming events, thereby improving communication and engagement. This system not only facilitates collaboration but also promotes a proactive strategy in addressing the needs of both employees and customers, ultimately driving organizational success. By fostering a culture of responsiveness, the organization can enhance its overall effectiveness and client satisfaction.
What is Boomerang?
IT departments across the globe consistently grapple with the imperative to achieve enhanced outcomes more swiftly, often while operating with either unchanged or dwindling resources. Nearly every development project we've encountered requires some degree of notification, communication, or distribution of information. This requirement can range significantly, from simple printouts in shipping workflows to complex email management systems in technical support scenarios. Recognizing this diverse need, we set out to develop a notification software that emphasizes adaptability, speed, reliability, and ease of use. Our product facilitates the delivery of tailored notifications and alerts, guaranteeing that crucial and timely information is effectively conveyed to customers, suppliers, and staff alike. Boomerang offers a broad spectrum of vital communication and notification features, supplemented by several shared aspects that enhance the core functionalities, thereby streamlining the entire communication process. This holistic strategy empowers organizations to substantially boost their communication efficiency, ultimately fostering a more connected and responsive environment. In an age where information flows rapidly, having such a tool is essential for maintaining competitive advantage.
Integrations Supported
Dropbox
Google Drive
API Availability
Has API
API Availability
Has API
Pricing Information
$29.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
S-easy
Date Founded
2015
Company Location
Turkey
Company Website
s-easydesk.com
Company Facts
Organization Name
Fuel9
Date Founded
2010
Company Location
Netherlands
Company Website
www.fuel9.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development