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What is S2K?

S2K offers a comprehensive Back Office Management solution that caters to businesses ranging from a single station to a thousand, effortlessly integrating with top POS systems, QuickBooks, and various accounting platforms. Whether you're managing one station or a hundred, S2K's retail solutions provide essential tools to effectively oversee your operations in real-time and in the cloud. The system is compatible with all standard point of sale solutions, guaranteeing seamless integration across every aspect of your business. By adopting this solution, you can optimize your operations, minimize costs, and proactively identify potential issues before they become significant problems. Your data is securely stored in the cloud, allowing you to access it from anywhere, which ensures that unexpected events like hardware failures, cyber threats, natural disasters, or theft will not compromise your information or disrupt your business. This high level of security provides peace of mind, as you can rest easy knowing your data is protected. Moreover, your information resides in a state-of-the-art data center, which is certified with ISO 27001, SOC1 Type 2, and SOC2 Type 2, and features stringent physical security protocols along with redundant systems that guarantee continuous internet access, power supply, and climate control. This thorough approach to data management not only boosts your operational efficiency but also strengthens your confidence in the safety and availability of your critical information. Ultimately, S2K empowers you to focus on growing your business without the constant worry of data loss or operational downtime.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

QuickBooks Online

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Series2K

Company Location

United States

Company Website

www.series2k.com

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Accounting

Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Cash Management
Nonprofits
Purchase Orders

Categories and Features

Public Transportation

Not specified

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