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What is S3 Passenger?

S3 Passenger emerges as the leading global solution for managing inventory, reservations, and ticketing specifically designed for public transportation. This web-based platform is characterized by its scalability and modularity, effectively handling millions of transactions every day. With a focus on empowering the public transport industry, Sqills strives to be the top choice for customers in search of dependable travel solutions. Built with cutting-edge technology, it not only meets the growing demands of the future but also allows for seamless integration with existing systems through APIs. Currently, it is actively utilized by over 35 operators across 9 countries, quickly fostering a strong user community that reinforces its reputation as the preferred solution in the public transport sector. By selecting S3 Passenger, esteemed operators such as SNCF, SJ, Eurostar, and VIA Rail are joining a network committed to excellence. The platform enhances the user experience by offering straightforward and efficient self-service options for passengers, allowing them to easily create and adjust their bookings. As a leading SaaS solution for reservation, inventory, ticketing, and distribution, S3 Passenger is set to redefine standards within the transportation landscape. Its innovative features not only attract numerous operators but also ensure that they can meet their customers' diverse needs effectively.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Sqills

Date Founded

2002

Company Location

Netherlands

Company Website

www.sqills.com/s3-passenger/

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Public Transportation

Multiple Route Support
Scheduling

Categories and Features

Public Transportation

Not specified

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