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What is SAM Service Manager?

The SAM Service Manager offers a customizable solution designed to meet the specific requirements of your business. This software is ideal for both engineering firms and service-oriented companies. With a wide array of features, it helps maintain organization within your operations while keeping clients updated on pending tasks. Additionally, it enables effective management of assets and projects, along with resource allocation. Users also have access to insights regarding the financial performance of their jobs, facilitating better decision-making for future projects. Its adaptability makes it an invaluable tool for enhancing operational efficiency.

What is Joblogic?

Joblogic is field service management software for service contractors and facilities management businesses. It gives operations teams visibility and control across the complete job lifecycle, from first call through to invoice. Joblogic supports businesses across mechanical and electrical services, HVAC, fire and security, facilities management, plumbing and heating, electrical maintenance, and property maintenance, with 24/7 UK-based support included as standard. Core capabilities include job management, engineer scheduling, asset tracking, planned preventive maintenance, compliance management, quoting, and invoicing, all connected in one platform. Engineers use the mobile app to receive jobs, capture notes, photos, and signatures, and complete compliance forms in the field. Back-office teams get real-time updates, automated workflows, and full audit trails without manual chasing. Finance integrations with Xero, Sage, and QuickBooks connect operational and financial data directly. Manual scheduling and job write-ups create overhead across the back office and field. The Dynamic Scheduler optimises engineer routes and allocation in real time, and the AI Summariser cuts job and quote write-up time. Joblogic is building toward an Agentic Operating Model for service contractors, reducing manual coordination across operations, service delivery, and finance.

Media

Media

Integrations Supported

Sage 50

Integrations Supported

AccountsIQ
Elyos
FreeAgent
QuickBooks Online
Sage 500
Xero

API Availability

API Availability

Has API

Pricing Information

£39/month/user
Configuration and data migration charged extra.
Free Trial Offered?

Pricing Information

£45
Starting from £45 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAM Software Solutions

Date Founded

2007

Company Location

United Kingdom

Company Website

www.samsoftware.com/features

Company Facts

Organization Name

Tracer Management Systems

Date Founded

1998

Company Location

United Kingdom

Company Website

www.joblogic.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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