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What is SAMPro Enterprise ?

SAMPro Enterprise serves as a comprehensive software solution tailored for field service operations, catering to HVAC, plumbing, electrical, mechanical, and various specialty service contractors, in addition to national maintenance organizations. Functioning as an ERP system, SAMPro Enterprise encompasses numerous features such as scheduling and dispatch, work order management, and service billing. Furthermore, it provides tools for document management and credit card processing, enhancing the efficiency of service operations. This suite is designed to streamline workflows and improve overall business performance in the field service industry.

What is CloudLink?

CloudLink is specifically tailored to help owners of service-based businesses streamline their everyday operations effectively. One of the key challenges is addressing the expectations of customers in need of your services. It is important to assess the locations and timetables of your service teams. Moreover, how can you effectively communicate reminders and updates to clients regarding their appointments? Identifying the personnel responsible for delivering the service and monitoring their locations becomes crucial, particularly in situations involving delays. Once orders are received, efficient management becomes imperative, and automating workflow processes can significantly lighten the load of manual order handling. Additionally, establishing a systematic approach for all documentation related to orders is essential, while also determining the best methods to communicate updates to your field personnel. By adopting this thorough strategy, your operational efficiency will improve, and prioritizing customer satisfaction will become second nature. Ultimately, a well-organized business not only meets but exceeds client expectations, fostering loyalty and repeat business.

Media

Media

Integrations Supported

Integrations Supported

AWS Marketplace
IBM Cloud Direct Link
VaultCore
Web Hosting Canada

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99 per user per month

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Data-Basics

Date Founded

1974

Company Location

United States

Company Website

www.databasics.com

Company Facts

Organization Name

CloudLink

Date Founded

1999

Company Location

United States

Company Website

cloudlinkerp.com

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Scheduling
Work Order Management

Construction Accounting

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Work Order Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

ERP

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Not specified

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