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What is SAP CIAM?

Convert anonymous website visitors into loyal, recognized customers by utilizing customer identity and access management (CIAM) software effectively. Streamlining the registration process reduces friction, fostering trustworthy and personalized interactions that significantly improve the customer experience. Take advantage of first-party data to craft impactful customer journeys. With SAP's CIAM solutions tailored for B2C businesses, you can create extensive, unified customer profiles that seamlessly integrate across all your online channels. Ensure fluid customer interactions by offering flexible registration options and social login capabilities that can adapt to diverse business requirements. Safeguard every interaction point by employing federated standards and an array of security methods, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Additionally, enhance the level of personalization by compiling profile information in a responsive, indexed database, while enabling two-way data sharing with other customer engagement systems, thereby deepening customer connections. This comprehensive strategy not only cultivates customer loyalty but also paves the way for sustained business growth, as it ensures that every engagement is meaningful and impactful. In a competitive landscape, prioritizing customer identity management can set your business apart.

What is Akamai Identity Cloud?

Providing personalized customer experiences while maintaining strong security measures is crucial. The Akamai Identity Cloud acts as a cloud-native, Software as a Service (SaaS) solution that effectively optimizes customer identity and access management (CIAM). Designed specifically for applications aimed at consumers, the Identity Cloud presents a scalable infrastructure that enables the transformation, oversight, and interaction with millions of customers smoothly. It offers a range of customizable features for registration, authentication, and single sign-on (SSO), along with tools for managing user consent and preferences, seamless integration with marketing technology, and sophisticated data analytics functions. By bolstering customer data security, it simplifies compliance with privacy laws while preserving a superior customer experience. Companies reliant on high scalability, optimal performance, and user satisfaction frequently seek the support of Identity Cloud for their critical applications. Moreover, it facilitates quick deployment of omnichannel access via SSO and supports an extensive variety of authentication methods, such as social logins, directory services, and OpenID Connect (OIDC), ensuring a flexible and intuitive user journey. The adaptability to diverse consumer requirements positions Identity Cloud as a significant resource for any organization striving to improve customer interaction and loyalty. In an increasingly digital landscape, its robust features not only enhance security but also foster trust and engagement among users.

Media

Media

Integrations Supported

SAP Joule
Ultra Commerce

Integrations Supported

Flexopus
Next Identity
OAuth
RadiantOne
Trusona

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/customer-identity.html

Company Facts

Organization Name

Akamai Technologies

Date Founded

1998

Company Location

United States

Company Website

www.akamai.com/us/en/products/security/identity-cloud.jsp

Categories and Features

Categories and Features

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