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What is SAP CIAM?

Convert anonymous website visitors into loyal, recognized customers by utilizing customer identity and access management (CIAM) software effectively. Streamlining the registration process reduces friction, fostering trustworthy and personalized interactions that significantly improve the customer experience. Take advantage of first-party data to craft impactful customer journeys. With SAP's CIAM solutions tailored for B2C businesses, you can create extensive, unified customer profiles that seamlessly integrate across all your online channels. Ensure fluid customer interactions by offering flexible registration options and social login capabilities that can adapt to diverse business requirements. Safeguard every interaction point by employing federated standards and an array of security methods, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Additionally, enhance the level of personalization by compiling profile information in a responsive, indexed database, while enabling two-way data sharing with other customer engagement systems, thereby deepening customer connections. This comprehensive strategy not only cultivates customer loyalty but also paves the way for sustained business growth, as it ensures that every engagement is meaningful and impactful. In a competitive landscape, prioritizing customer identity management can set your business apart.

What is cidaas?

cidaas offers an exemplary solution for streamlined and secure identity management, facilitating the creation of a unified identity for each user across multiple channels with ease. By leveraging the OAuth2.0 and OpenID Connect protocols, cidaas guarantees strong API security, complemented by its built-in Bot Net Detection and Fraud Detection capabilities that ensure user safety during all business transactions. This contemporary approach to Identity and Access Management boasts a wide range of features that promote swift integration and implementation across various systems and use cases. We handle the intricate details, allowing you to focus on your primary business activities without the hassle of maintenance or operational issues. The widespread use of multiple passwords and PINs leads to unnecessary complications for users, posing a major obstacle to accessing digital services. Transitioning to passwordless authentication not only strengthens the security of your digital platforms but also enhances the customer experience—since the login process is the initial interaction users have with your service. Ultimately, adopting this forward-thinking identity management solution revolutionizes user experiences and simplifies access in a rapidly evolving digital landscape, paving the way for increased user satisfaction and loyalty. Additionally, by reducing friction in the login experience, businesses can foster greater engagement and drive higher conversion rates.

Media

Media

Integrations Supported

SAP Joule
Ultra Commerce

Integrations Supported

Alexa
Dropbox
Google Workspace
PagerDuty
TYPO3
WordPress
Zendesk
ownCloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/customer-identity.html

Company Facts

Organization Name

WidasConcepts

Date Founded

1997

Company Location

Germany

Company Website

www.cidaas.com

Categories and Features

Categories and Features

Identity Management

Access Certification
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Identity Verification

Not specified

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