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What is SAP CIAM?

Convert anonymous website visitors into loyal, recognized customers by utilizing customer identity and access management (CIAM) software effectively. Streamlining the registration process reduces friction, fostering trustworthy and personalized interactions that significantly improve the customer experience. Take advantage of first-party data to craft impactful customer journeys. With SAP's CIAM solutions tailored for B2C businesses, you can create extensive, unified customer profiles that seamlessly integrate across all your online channels. Ensure fluid customer interactions by offering flexible registration options and social login capabilities that can adapt to diverse business requirements. Safeguard every interaction point by employing federated standards and an array of security methods, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Additionally, enhance the level of personalization by compiling profile information in a responsive, indexed database, while enabling two-way data sharing with other customer engagement systems, thereby deepening customer connections. This comprehensive strategy not only cultivates customer loyalty but also paves the way for sustained business growth, as it ensures that every engagement is meaningful and impactful. In a competitive landscape, prioritizing customer identity management can set your business apart.

What is Frontegg?

Frontegg is a comprehensive Customer Identity and Access Management (CIAM) platform built for the unique needs of SaaS companies. It eliminates the complexity of authentication, authorization, and user access by giving engineering teams a fast and reliable way to deploy advanced identity features, while also enabling non-technical teams to manage identity without constant developer involvement. For developers, Frontegg provides a low-code integration experience that gets identity up and running in days rather than months. Its SDKs and APIs support popular frameworks and languages, including React, Node.js, and Python, making it easy to embed features like single sign-on (SSO), multi-factor authentication (MFA), passwordless login, and role-based access control (RBAC). Developers can also handle complex SaaS requirements such as multi-tenancy, hierarchical user structures, entitlements, and subscription management with ready-to-use capabilities, avoiding the need to build these features from scratch. Once integrated, Frontegg gives non-technical stakeholders control through a secure, intuitive admin portal. Product teams can manage feature entitlements and experiment with configurations. Infosec teams can enforce compliance policies, manage MFA requirements, and monitor security dashboards. Customer Success can fulfill requests like adding users or connecting an SSO provider instantly, without waiting on engineering. This distribution of ownership reduces bottlenecks and accelerates how fast companies can respond to their customers. Security is at the core of Frontegg. The platform stays aligned with the latest identity standards such as OAuth2, SAML, and OpenID Connect. It provides built-in audit logs, real-time monitoring, and policy enforcement to help organizations meet compliance requirements. By removing the burden of ongoing identity maintenance from developers, Frontegg ensures applications remain secure without slowing down innovation.

Media

Media

Integrations Supported

SAP Joule
Ultra Commerce

Integrations Supported

Google Tag Manager
HubSpot CRM
Slack
Twilio
Veriam
Workers by Delos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Freemium Available
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/customer-identity.html

Company Facts

Organization Name

Frontegg

Date Founded

2019

Company Location

Israel

Company Website

www.frontegg.com

Categories and Features

Categories and Features

Authentication

Biometric
Mobile Authentication
Multifactor Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Customer Identity and Access Management (CIAM)

Access Management
Analytics / Reporting
Automatic User/Device Recognition
Credential Management
Multi-Factor Authentication (MFA)
Self-Service Portal
Single Sign On
User Provisioning

Identity Management

Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

KYA (Know Your Agent)

Not specified

Password Management

Multifactor Authentication
Password Reset
Single Sign On
User Management

SaaS Management

Onboarding
Subscription Management
Usage Tracking / Analytics
Vendor Management

Single Sign On

Biometric
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

User Provisioning and Governance

Access Governance
Audits / Reports
Automatic Provisioning / Deprovisioning
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

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