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What is SAP CRM?

SAP solutions go well beyond what traditional CRM systems offer. By integrating cutting-edge in-memory technology with Big Data analytics, these solutions empower businesses to engage with customers in real-time, providing contextual and personalized interactions across multiple channels and industries. You can gain deep insights into customer preferences and social dynamics, allowing you to make a meaningful impact on every transaction, irrespective of the setting. It is essential to ensure that every customer feels special by offering customized experiences on all platforms. Additionally, our solutions improve the digital shopping journey, enabling smooth interactions through mobile, social media, and e-commerce avenues. Service representatives are provided with crucial visibility into customer requirements along with immediate tools for problem resolution, fostering loyalty while optimizing operational costs. This holistic strategy not only fortifies customer connections but also catalyzes substantial business growth, paving the way for future innovations. By embracing these advanced solutions, organizations can remain competitive in an ever-evolving marketplace.

What is Capillary Loyalty+?

The Capillary Loyalty+ platform empowers brands to build and nurture strong connections with their most valuable customers by providing them with personalized rewards that are specifically tailored to their preferences. This adaptable omnichannel solution facilitates both transactional and behavioral engagements across a variety of channels, significantly increasing the likelihood of repeat purchases through a customized loyalty program software. By fostering brand loyalty, it encourages existing customers to return by strategically incentivizing their preferred actions within an all-encompassing loyalty framework. Capillary Loyalty Software equips brands with essential tools to nurture their top clientele by offering rewards that align with individual preferences. Its versatility extends across multiple touchpoints, including in-store experiences, eCommerce platforms, mobile websites, and applications, while also incorporating features such as custom reporting and visual dashboards. These capabilities enable businesses to assess the health of their customer base, pinpoint at-risk customers, and gain a unified perspective on purchasing behaviors, ultimately leading to a deeper understanding of consumer patterns. Moreover, the platform's sophisticated analytics provide brands with the insights necessary to refine their marketing strategies and further boost customer engagement, creating a more robust relationship with their audience over time. In this way, the Capillary Loyalty+ platform not only enhances customer satisfaction but also drives long-term business growth.

Media

Media

Integrations Supported

Adobe Marketo Engage
Camms PPM
Contingent
Donna
Enablon
Gainsight
Google Cloud Search
IT Retail POS
Kernel AI
Lemon Learning
Mavenoid
Paradiso LMS
Qualibrate
RXA GMI Platform
SAP Marketing Cloud
TechGrid
VoiceLine
aconso nubea
goDeskless
uPerform

Integrations Supported

Adobe Marketo Engage
Camms PPM
Contingent
Donna
Enablon
Gainsight
Google Cloud Search
IT Retail POS
Kernel AI
Lemon Learning
Mavenoid
Paradiso LMS
Qualibrate
RXA GMI Platform
SAP Marketing Cloud
TechGrid
VoiceLine
aconso nubea
goDeskless
uPerform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com/products/loyalty-plus/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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