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What is SAWIN?

Our robust field service management software provides service contractors, regardless of their size, with vital tools to improve their operational efficiency. Featuring elements such as digital invoicing, job scheduling, dispatching, payroll management, and detailed reporting, SAWIN is crafted to optimize workflows. It enables remote business management while remaining affordable and accessible. With a user-friendly and well-organized interface, SAWIN facilitates daily operations, ensuring effective coordination among your staff, technicians, and clients. You can effortlessly create numerous contacts and service locations for your customers, tailor their communication preferences and billing arrangements, track referral sources, and securely store crucial notes, documents, and images. In an era where consumers expect frictionless online transactions, it is essential to find ways for your business to mirror that level of convenience. By utilizing our software, you can significantly boost customer satisfaction and engagement, which will in turn enhance sales and foster loyalty among your clientele. Moreover, the adaptability of SAWIN allows for ongoing growth and scalability, ensuring your business can evolve with changing demands and market trends.

What is OnCall IQ?

Smart management of on-call scheduling for service teams can greatly enhance operational efficiency. By automating the creation of your on-call roster, you can ensure that team members receive timely notifications at both the start and end of their shifts. This seamless process, combined with effective call routing and documentation, ensures that potential customers have a positive first impression of your business, which can translate into greater opportunities for growth. Furthermore, a shared voicemail system allows crucial customer messages to be easily accessible to you and your team, improving collective awareness of each engagement. This organized strategy not only accelerates response times but also cultivates a more unified team dynamic, thereby promoting better collaboration and communication within the group. Ultimately, embracing intelligent coordination transforms the way service groups operate, enhancing both customer satisfaction and team efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SAWIN Service Automation

Company Website

www.sawinpro.com

Company Facts

Organization Name

OnCall IQ

Date Founded

2019

Company Location

United States

Company Website

oncalliq.com

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Residential Properties
Routing
Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

HVAC

Scheduling
Technician Management

Service Dispatch

Mobile Access
Scheduling
Self Service Portal
Technician Management

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