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What is SBI?

We are recognized as the leading Indian Public Sector Banking and Financial Services institution, with our main office located in Mumbai. Our expansive network includes over 24,000 branches throughout the country and 190 international offices, establishing us as a key player in the industry. The roots of our organization date back to the British colonial era, specifically to the founding of the Imperial Bank of India in 1806. Today, we have evolved into a multifaceted conglomerate, employing skilled professionals dedicated to perpetuating our legacy by providing customized financial solutions to Corporates, SMEs, NRIs, and Retail clients. As a proud member of the Fortune 500, the State Bank of India (SBI) functions as a statutory body in the public sector, further enhancing our reach and impact. Our deep-seated heritage spanning over two centuries has positioned SBI as the most trusted financial institution for countless Indians, underscoring our unwavering commitment to excellence and dependability in the banking sector. This long-standing trust from our clients only strengthens our resolve to deliver services marked by integrity and innovation, ensuring that we remain at the forefront of the financial landscape. Ultimately, our goal is to continue evolving to meet the changing needs of our clients while staying true to our core values.

What is Locobuzz?

Step into the Next Era of Customer Experience! Our innovative technology platform is designed to help you attract, retain, and delight your clientele. By harnessing the power of AI, analytics, big data, and automation, we enhance your customer interactions. Utilize our ORM services for social media listening to connect with your audience in real-time and gain valuable insights. With our advanced AI technology, you can seamlessly manage your online presence across various social media platforms. All your digital requirements can be addressed from a single hub. Our comprehensive digital command center provides you with a clear view of customer conversations. You can cultivate leads, oversee campaigns, and experience an unmatched level of brand engagement. Intelligent bots facilitate swift communication with consumers, fostering stronger connections. This AI-powered tool not only aids in precision marketing but also plays a vital role in building lasting relationships with your customers, ensuring they feel valued and understood. Ultimately, we empower you to elevate your customer experience to unmatched heights.

Media

Media

Integrations Supported

Marg ERP 9+
Quickwork

Integrations Supported

Marg ERP 9+
Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SBI

Date Founded

1806

Company Location

India

Company Website

www.sbi.co.in/web/business/home

Company Facts

Organization Name

Locobuzz

Date Founded

2015

Company Location

India

Company Website

www.locobuzz.com

Categories and Features

Business Bank Accounts

Bank Wires
Bill Pay
Billing & Invoicing
Business Credit Cards
Checking Account
Checks
Expense Management
Instant Payouts
No Fee Payments
Rewards
Savings Account
Spend Management

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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