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What is SE Healthcare Patient Experience Platform?
The Patient Experience Platform functions as a specialized survey instrument designed for particular healthcare fields, allowing practices to collect direct feedback from patients while providing reliable insights into their experiences. Its user-friendly dashboard enables practices to gain a well-rounded perspective on their operations from the patients' angle. This essential information empowers practices to improve their effectiveness, cultivate patient loyalty, and ultimately drive higher revenue. Serving as a five-star reputation management resource, it fosters transparency about the care quality offered by the healthcare team, helping to convert website visitors into actual patients. Furthermore, the platform includes free-text comments that enrich the feedback, adding deeper context and nuances to patient perspectives. With real-time, actionable metrics, practices can promptly enact changes based on the insights derived. The platform also facilitates benchmarking across locations and physicians, assessing the performance of both physicians and administrative staff. Overall, it significantly bolsters your value proposition, which can be crucial during negotiations with insurers while nurturing a culture of ongoing improvement. In this way, it not only enhances patient satisfaction but also uplifts the overall quality of care provided, ultimately benefiting both patients and healthcare providers alike. By integrating such a comprehensive tool, practices position themselves to thrive in a competitive healthcare landscape.
What is Greenway Health?
Greenway is dedicated to revolutionizing healthcare by delivering exceptional solutions tailored for practices, patients, and communities. Their all-encompassing, interoperable software platform caters to the varied needs of ambulatory care specialties while ensuring an outstanding client service experience. A dedicated team of clinical, financial, and technological specialists is focused on providing solutions that empower clients to succeed in the ever-evolving healthcare landscape. By emphasizing the importance of emerging client needs and incorporating direct feedback, they are able to consistently improve provider experiences through innovative products and services. Their medical software designed for ambulatory practices stands out for its reliability and user-friendliness, promoting operational efficiency and ease of navigation. With a client-centric approach, they offer a flexible suite of data-driven EHR, practice management, and revenue cycle solutions, enabling practices to effectively maneuver through industry transitions. Greenway's steadfast commitment to integrating comprehensive EHR, practice management, and medical billing systems further cements their position as a frontrunner in the healthcare technology field. This comprehensive strategy guarantees that practices not only adapt to changes but also thrive in delivering high-quality care, ultimately benefiting patients and communities. By continuously refining their offerings, Greenway remains at the forefront of healthcare innovation.
Integrations Supported
Artera
Avalon Laboratory System
CGM LABDAQ
CareBridge
DOCTRIX
DocSpera
ElevateHT
Intergy EHR
MD Clarity
MedEvolve
Integrations Supported
Artera
Avalon Laboratory System
CGM LABDAQ
CareBridge
DOCTRIX
DocSpera
ElevateHT
Intergy EHR
MD Clarity
MedEvolve
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SE Healthcare
Company Location
United States
Company Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Company Facts
Organization Name
Greenway Health
Date Founded
1977
Company Location
United States
Company Website
www.greenwayhealth.com
Categories and Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Categories and Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Population Health Management (PHM)
Analytics
Cost-of-Care Analysis
Data Storage
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing