Greenway Health Integrations

The Avalon Laboratory System is an advanced and HIPAA-compliant platform tailored to oversee the production and billing needs of clinical, esoteric, and toxicology laboratories. Developed by Computer Service & Support (CSS), this modular laboratory information system provides a comprehensive suite of features aimed at automating reference laboratories. Additionally, it encompasses various modules for areas such as microbiology, pain management, toxicology, scheduling, remote laboratory operations, SQL access, and electronic medical records management. Beyond these functionalities, the system also integrates pharmacogenomics and revenue cycle management capabilities, making it a robust solution for modern laboratory challenges. This multifaceted approach ensures that labs can operate efficiently while adhering to regulatory standards.

MedEvolve Practice Management (PM) software serves as a user-friendly tool designed to minimize write-offs, denials, and delays in reimbursements. With its automated capabilities, MedEvolve PM significantly enhances billing and collections while minimizing the need for manual intervention. Additionally, this software empowers front desk personnel to efficiently manage appointment adjustments, tackle scheduling challenges, and swiftly address any physician-related delays. The automated waitlist feature enables practices to promptly fill vacant appointment slots, even in the event of last-minute cancellations. Moreover, the software is equipped with integrated analytics, providing a comprehensive overview of the financial and operational dynamics of the practice. Its advanced real-time analytics facilitate the tracking of Key Performance Indicators (KPIs) and benchmarks, allowing for effective comparisons with similar practices. Furthermore, MedEvolve PM supports integration with more than 40 different EHR systems, reflecting our belief that healthcare providers should have the flexibility to select the most suitable EHR for their medical staff and the most effective practice management software for their administrative and billing teams. This adaptability ultimately enhances the overall efficiency of practice operations.

Created by CompuGroup Medical, CGM LABDAQ stands out as the premier laboratory information system in the country. It features a contemporary, user-centric platform that leverages years of expertise in the LIS market. Using the reliable MS-SQL Server database, CGM LABDAQ enables laboratories of varying sizes to boost their revenue and enhance customer loyalty. By implementing CGM LABDAQ, your laboratory can improve its operational efficiency, streamline processes, ensure patient safety, and shorten turnaround times significantly. Designed to adapt alongside your evolving business requirements, CGM LABDAQ provides a range of modular software options, including LAB IQ, an interactive dashboard that allows users to monitor performance metrics in real-time. This feature eradicates manual workflows, thereby enhancing overall efficiency. Additionally, its interface monitoring tools provide alerts to ensure proper functionality, eliminating the necessity for daily quality control tasks. Beyond these capabilities, CGM LABDAQ also includes robust options for data analytics, workflow optimization, inventory management, and more. The system's advanced, rules-based technology not only aids in adhering to best practices but also facilitates the seamless and efficient operation of your laboratory. Furthermore, its continuous updates ensure that your lab remains at the forefront of innovation in laboratory management.

DocSpera is an all-encompassing surgical coordination platform aimed at improving collaboration among multiple teams and locations, which ultimately results in enhanced efficiency and better patient outcomes. It is widely adopted by countless surgeons across hundreds of healthcare facilities that follow different surgical protocols. The platform provides comprehensive longitudinal data and insights that cover the full spectrum of patient care. With its adaptable interface, it manages cases from the preliminary surgical decision-making stage all the way through recovery, independent of any specific institution. Moreover, it seamlessly integrates with electronic medical record (EMR) systems and picture archiving and communication systems (PACS). The platform offers timely and reliable supply chain notifications, improving logistics and operational efficiency. By delivering predictive indicators regarding patient compliance, discharge details, and the likelihood of readmissions, it empowers healthcare professionals to take proactive measures when needed. Its intuitive web and mobile interfaces facilitate easy connections with other vital systems, ensuring that healthcare providers have access to the necessary information. By utilizing a real-time predictive framework, DocSpera guarantees effective care coordination throughout patients' surgical experiences, establishing itself as a leading solution in the industry. Importantly, it has forged integrations with over 30 EMRs and multiple third-party systems, highlighting its versatility and ability to adapt within various healthcare settings. This adaptability further ensures that healthcare teams can tailor their approaches to meet the unique needs of their patients, enhancing the overall quality of care delivered.

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

SYNERGEN Health has developed a cloud-based analytics platform known as DOCTRIX®, which is currently patent-pending and designed to streamline intricate healthcare revenue cycle financial data through its intuitive dashboards. This innovative tool facilitates real-time review, assessment, and sharing of information, presenting a concise overview of both the previous and current month, alongside a year-to-date summary. Additionally, it showcases metrics such as days in accounts receivable, rendering of charges, and deposits. Users can also access an in-depth analysis of all appointments, highlighting cancellation and no-show rates. Moreover, the platform offers a comprehensive look at the duration from claim submission back to the date of service or entry, enabling users to monitor delays in submitting claims and assess efficiencies on a physician-by-physician basis. Ultimately, DOCTRIX® aims to enhance the operational efficiency of healthcare organizations by providing crucial insights into their revenue cycle management.

NetDirector is recognized as a leading provider of cloud-based services specializing in data and document exchange, offering integration-platform-as-a-service that streamlines operational processes through automation and facilitates one-to-many integration while reducing expenses. Their extensive range of services is designed to cater to the specific demands of various industries, with a strong emphasis on mortgage banking and healthcare. In the mortgage banking sector, NetDirector provides numerous services such as data integration, SCRA military searches, a bankruptcy PACER suite, SSN finders, death searches, invoice management, eRecording, name and address searches, document requests, eFiling, redaction services, and advanced AI extraction functions. For the healthcare industry, they offer robust data and document integration through a universal API, as well as features like automated patient payment solutions, PDF to DICOM conversion, controlled substance database integration, and health data storage services. These cutting-edge solutions are carefully engineered to enhance operational efficiency, improve data accuracy, and ensure adherence to the stringent standards of their respective fields. By prioritizing automation and integration, NetDirector not only drives productivity but also equips organizations with the tools needed to make well-informed decisions grounded in reliable data. Their commitment to innovation positions them as a vital partner for organizations looking to thrive in today's competitive landscape.

Greenway Health's Intergy EHR platform is designed to be user-friendly and tailored for specialists, making it an excellent choice for ambulatory healthcare practitioners. This comprehensive electronic health record system enhances both the performance and overall success of healthcare practices. As a cloud-based solution, Intergy supports essential practice operations, enabling providers to concentrate on delivering quality patient care while achieving financial stability. The platform is versatile enough to cater to various specialties, such as pediatrics, primary care, and OB-GYN. Its intuitive documentation features ensure that workflows remain uninterrupted, thereby boosting operational efficiency. Intergy also fosters collaboration among healthcare teams, improving communication and teamwork. By utilizing Intergy, practices can effectively optimize their workflows and simplify both administrative and clinical processes. Ultimately, Intergy serves as a vital tool for providers seeking to enhance their practice's productivity while maintaining a strong focus on patient outcomes.

TimeDoc Health partners with various healthcare entities to roll out scalable care management initiatives that follow recognized best practices and are supported by dependable technology. Our solutions are designed to excel in delivering both integrated and virtual care experiences. We provide a comprehensive enterprise platform along with care management services that address various aspects of patient care, including medication adherence, appointment scheduling, and support with durable medical equipment (DME). Our integrated offerings aim to deliver actionable insights related to chronic conditions while improving care management services, which helps minimize medication errors, inaccurate health readings, missed appointments, and other common challenges. Furthermore, we offer connected care services that emphasize the proactive management of mental health for patients dealing with chronic illnesses, aided by specialized behavioral health care coordination. Created by healthcare professionals, TimeDoc's care management solutions easily integrate into existing EHR systems and workflows, ensuring a seamless transition that enhances the overall delivery of patient care. By adopting our innovative strategies, we aim not only to improve health outcomes but also to cultivate stronger relationships between patients and healthcare providers, ultimately leading to a more effective and compassionate healthcare experience.

Boost your financial results by consolidating the automation of patient cost estimations, pinpointing issues with payer underpayments, and refining contract negotiations all through a unified platform. Recognize and assess trends related to underpayments by insurance companies to ensure your chargemaster is optimized for peak performance. Assign the responsibility of investigations and appeals to your team, all while effortlessly tracking their progress through a single dashboard. Review and contrast performance metrics from various payer contracts to negotiate terms more efficiently and with greater leverage. Provide precise projections of patient out-of-pocket costs, thereby fostering confidence for upfront payments. Enable straightforward online payment options for upfront deposits, significantly improving patient convenience. Ensure that insurance companies are held accountable for the total amounts owed, giving you a stronger position in contract negotiations. Reduce bad debt and lower the expenses tied to collections, while also shortening the duration of accounts receivable. This efficient strategy not only enhances financial health but also bolsters patient satisfaction and trust in your healthcare services, ultimately leading to a more successful practice. By creating a cohesive system, you can better manage resources and streamline operations for even greater results.

Pulse, a cloud-based medical inventory management solution developed by ElevateHT, is tailored for clinics to enhance the management of medical supplies and pharmaceuticals effectively. With features for real-time inventory tracking through scan-in and scan-out functionalities, it ensures accurate monitoring and accountability for all users. The system also allows for effective management of lot and serial numbers as well as expiration dates, which helps to reduce waste and simplifies the process of product recalls. Additionally, Pulse offers intelligent purchase planning, enabling users to set personalized reorder points while also providing recommendations based on usage to maintain ideal stock levels for patient consultations. Its automated reporting features deliver detailed insights into tracking, order evaluations, and profitability while allowing users to schedule reports based on their specific needs. By providing seamless integration with suppliers, Practice Management Systems (PMS), and Electronic Health Records (EHR), the platform greatly enhances operational efficiency and minimizes the necessity of juggling multiple systems, making it an essential resource for healthcare providers. In essence, Pulse not only optimizes inventory management but also improves the overall operational dynamics within clinics, thereby contributing to a more efficient healthcare environment. This comprehensive approach ultimately leads to better patient care and resource utilization.

The Qvera Interface Engine (QIE) functions as a powerful integration solution designed specifically for the healthcare industry, focusing on improving interoperability between various healthcare systems. It supports a wide range of standards, including HL7, FHIR, DICOM, CDA, JSON, CSV, XML, and X12, facilitating efficient data exchange among electronic health records, imaging technologies, and health information exchanges. QIE offers flexible deployment methods, allowing for installation either on-premises or in cloud platforms such as AWS, Azure, Google Cloud Platform, and IBM Cloud. Featuring a user-friendly drag-and-drop visual channel editor, the platform simplifies the interface development and management process, making it approachable for users with varying levels of technical expertise. The engine ensures exceptional availability, boasting an impressive uptime of 99.999%, and adheres to SOC 2 Type 2 compliance, showcasing its commitment to security and reliability. Furthermore, QIE's robust features enable healthcare organizations to quickly respond to changing technological requirements and regulatory frameworks, enhancing their operational efficiency. This adaptability positions QIE as a crucial tool for organizations striving to stay competitive in a rapidly evolving sector.

CareBridge, created by Med Tech Solutions, stands out as a vendor-neutral certified platform for integrating Electronic Health Records (EHR). It significantly streamlines the processes of data exchange, management, and accessibility for various healthcare organizations and information systems by linking EHRs with other health technology infrastructures. Serving as a pivotal hub, CareBridge facilitates seamless message transitions among different sources and destinations. The platform's extensive web-based management console empowers organizations to oversee the status of their interfaces, which in turn minimizes the chances of integration downtime. By supporting a variety of data formats and standards, including HL7, JSON, XML, flat files, and EDI/X12, CareBridge ensures compatibility across a wide range of systems. Additionally, it provides flexible deployment options, such as on-premises installations, cloud hosting, or Integration Platform as a Service (iPaaS), which allows it to adapt to the evolving needs of organizations. Moreover, with its strong capabilities, CareBridge plays a crucial role in enhancing interoperability within the healthcare sector, paving the way for more efficient patient care. Its commitment to facilitating communication among systems makes it an invaluable asset for healthcare providers.

Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.

Calvient serves as a cutting-edge healthcare operations platform that utilizes artificial intelligence to enhance and automate crucial tasks, such as processing faxes and document intake, managing both referrals and prior authorizations, organizing patient records, and improving various back-office operations while integrating smoothly with current electronic health record systems. This state-of-the-art platform brings together all incoming tasks into a cohesive intelligent system that employs AI for tasks like classification, streamlined routing, automated task management, coordination dashboards, and valuable analytics focused on uncovering bottlenecks and assessing performance metrics. By unifying communications from multiple channels into a single practice inbox, it effectively categorizes, prioritizes, and directs tasks to the right team members. Additionally, Calvient boosts operational efficiency through the use of predictive automation and insights that reduce manual workloads, accelerate processing times, enhance throughput and compliance, allowing staff to focus more on meaningful patient interactions. Notably, real-world applications of Calvient have shown significant reductions in time spent, faster task completion, and increased operational capacity—all achieved without the need for hiring extra staff. This innovative approach fosters a more streamlined healthcare environment that ultimately enhances the overall experience for patients. In conclusion, the deployment of Calvient not only transforms internal processes but also sets a new standard for patient-centered care in the industry.

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.