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What is SE Healthcare Patient Experience Platform?

The Patient Experience Platform functions as a specialized survey instrument designed for particular healthcare fields, allowing practices to collect direct feedback from patients while providing reliable insights into their experiences. Its user-friendly dashboard enables practices to gain a well-rounded perspective on their operations from the patients' angle. This essential information empowers practices to improve their effectiveness, cultivate patient loyalty, and ultimately drive higher revenue. Serving as a five-star reputation management resource, it fosters transparency about the care quality offered by the healthcare team, helping to convert website visitors into actual patients. Furthermore, the platform includes free-text comments that enrich the feedback, adding deeper context and nuances to patient perspectives. With real-time, actionable metrics, practices can promptly enact changes based on the insights derived. The platform also facilitates benchmarking across locations and physicians, assessing the performance of both physicians and administrative staff. Overall, it significantly bolsters your value proposition, which can be crucial during negotiations with insurers while nurturing a culture of ongoing improvement. In this way, it not only enhances patient satisfaction but also uplifts the overall quality of care provided, ultimately benefiting both patients and healthcare providers alike. By integrating such a comprehensive tool, practices position themselves to thrive in a competitive healthcare landscape.

What is Quincy?

Leveraging Quincy's digital patient engagement platform can seamlessly integrate traditional in-person care with virtual services, significantly boosting the efficacy of modern medical practices. This innovative platform offers a variety of tools, such as healthcare chatbots, virtual consultations, and secure messaging, which not only ease the burden on staff but also greatly improve the patient experience. By adopting these user-friendly tools, healthcare managers can effectively minimize staff burnout by offloading repetitive tasks. Moreover, practices can observe meaningful enhancements within just the first month of use, all without the need for external IT help. Quincy also champions the sustainable growth of healthcare practices, ensuring they can scale effectively alongside their increasing patient base. Additionally, it enhances patient loyalty by fostering education and engagement, which in turn reduces no-show rates and fills gaps in ongoing care. For those looking to boost the operational efficiency of their practice and enrich the patient experience, connecting with QliqSOFT is a great next step. Our dedicated team stands ready to help you transform your practice into a more efficient and patient-centered environment. Embrace the future of healthcare with our cutting-edge virtual solutions today.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SE Healthcare

Company Location

United States

Company Website

www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/

Company Facts

Organization Name

QliqSOFT

Date Founded

2011

Company Location

United States

Company Website

www.qliqsoft.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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