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What is SERVICE MANAGER?

The SERVICE MANAGER consolidates various elements of customer management, such as proposals, work orders, scheduling, invoicing, and accounts receivable, into one all-encompassing software platform. By utilizing In-The-Field Inspections, Calendar Scheduling, and Field Invoicing offered through e-finity Mobile Solutions, businesses can leverage the most efficient Total Service Solution available today! The primary objective is to minimize administrative costs, improve scheduling efficiency, effectively monitor work orders, manage inspection reports, and boost sales profitability, all while maximizing revenue opportunities. Choosing to invest in The SERVICE MANAGER can significantly enhance your business operations. e-finity also functions as a form-based inspection tool, where forms outline various devices alongside a series of questions for inspectors to complete. Inspectors can address these questions by selecting from a list of valid answers or by entering text, numbers, or dates. Additionally, auto-answer features facilitate responses for Yes/No or Pass/Fail questions, with built-in rules that automatically flag any deficient responses. This not only streamlines the inspection process but also significantly improves data accuracy and boosts overall operational efficiency, ultimately leading to a more productive work environment.

What is AlarmMaster Pro?

AlarmMaster Pro helps UK fire and security companies run a tighter operation: staying audit-ready, getting paid faster, and managing more engineers without growing office overhead. Built specifically for NSI and SSAIB certificated installers and maintainers, AlarmMaster Pro replaces spreadsheets, paper job sheets, and generic trades software with one platform covering contracts, scheduling, engineer management, stock, invoicing, and compliance reporting. NSI, SSAIB, and BAFE templates come built in, so compliance evidence is generated automatically rather than assembled under pressure before an audit. Contract invoicing triggers on job completion, with price rises applied automatically, protecting cash flow. The engineer mobile app works fully offline, capturing inspections, photos, and signatures on site. One customer, TESS, reduced office manager workload by half a day a week after automating invoicing. ISO 27001 certified. UK based support team. 30+ years of fire and security industry experience behind the product. Book a demo to see it running on a live account.

Media

Media

Integrations Supported

Integrations Supported

Fortnox
Sage 200
Sage 50
Visma eAccounting
Xero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bluelight Software

Date Founded

1986

Company Location

United States

Company Website

www.bluelightsw.com/ServiceManager.html

Company Facts

Organization Name

Asolvi

Date Founded

1988

Company Location

Norway

Company Website

www.alarmmaster.co.uk

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Categories and Features

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

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