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What is SERVICE MANAGER?
The SERVICE MANAGER consolidates various elements of customer management, such as proposals, work orders, scheduling, invoicing, and accounts receivable, into one all-encompassing software platform. By utilizing In-The-Field Inspections, Calendar Scheduling, and Field Invoicing offered through e-finity Mobile Solutions, businesses can leverage the most efficient Total Service Solution available today! The primary objective is to minimize administrative costs, improve scheduling efficiency, effectively monitor work orders, manage inspection reports, and boost sales profitability, all while maximizing revenue opportunities. Choosing to invest in The SERVICE MANAGER can significantly enhance your business operations. e-finity also functions as a form-based inspection tool, where forms outline various devices alongside a series of questions for inspectors to complete. Inspectors can address these questions by selecting from a list of valid answers or by entering text, numbers, or dates. Additionally, auto-answer features facilitate responses for Yes/No or Pass/Fail questions, with built-in rules that automatically flag any deficient responses. This not only streamlines the inspection process but also significantly improves data accuracy and boosts overall operational efficiency, ultimately leading to a more productive work environment.
What is Fieldmagic?
Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.
Integrations Supported
MYOB
MYOB AccountRight
Microsoft Dynamics 365
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sugar Sell
Xero
Integrations Supported
MYOB
MYOB AccountRight
Microsoft Dynamics 365
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sugar Sell
Xero
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$9.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bluelight Software
Date Founded
1986
Company Location
United States
Company Website
www.bluelightsw.com/ServiceManager.html
Company Facts
Organization Name
Fieldmagic
Date Founded
2006
Company Location
Australia
Company Website
www.fieldmagic.co
Categories and Features
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Security System Installer
Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Pest Control
Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management