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What is SERVTRAC?

SERVTRAC is a powerful software platform specifically created to oversee field service operations for providers of commercial equipment, including distributors and manufacturers. This innovative solution offers users essential tools to boost and assess multiple facets like the efficiency of mobile workforces, levels of customer satisfaction, and the success rate of service calls. Technicians gain swift access to important resources, such as warranty checks, service records, technical manuals, and parts availability, which empowers them to provide exceptional service to clients. By optimizing these workflows, SERVTRAC not only enhances operational performance but also fosters greater customer interaction and loyalty. Ultimately, this software stands as a vital asset for companies aiming to elevate their service delivery standards.

What is PartsLedger?

Manage the procurement, inventory, and sales of components necessary for commercial service operations using PartsLedger, which streamlines the crucial parts management for your service needs. By merging ServiceTrade with PartsLedger, you can proficiently manage every element of parts logistics in your service enterprise. ServiceTrade focuses on delivering software as a service (SaaS) solutions that are specifically designed for commercial service contractors. These contractors gain substantial advantages from ServiceTrade's mobile and online platforms, which empower them to refine their service delivery, boost sales, and enhance customer interaction, resulting in remarkable revenue growth that averages more than 23% each year. Established in 2012 in Durham, NC, ServiceTrade has successfully earned the confidence of over 800 commercial contractors, assisting them in optimizing their operational efficiency. Our dedication is centered on pushing both ourselves and our clients to embrace change and advance within the commercial service sector. This ongoing quest for improvement not only supports contractors but also uplifts the entire industry as we collectively aim for exceptional standards. By continuously innovating and adapting to market changes, we ensure that our clients remain competitive and successful in their service endeavors.

Media

Media

Integrations Supported

Asana
Dropbox
Facebook
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
QuickBooks Online
RoboDK
Sage Intacct
Salesforce
Slack
Trello
X (Twitter)
YouTube

Integrations Supported

Asana
Dropbox
Facebook
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
QuickBooks Online
RoboDK
Sage Intacct
Salesforce
Slack
Trello
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AMTECH Computer Services

Date Founded

1989

Company Location

United States

Company Website

www.amtechcs.com

Company Facts

Organization Name

ServiceTrade

Date Founded

2012

Company Location

United States

Company Website

servicetrade.com/partsledger/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

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