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What is SETWorks?

SETWorks is the leading EHR and case management platform built for organizations supporting people with disabilities. At SETWorks, we believe technology should make it easier to focus on people, not paperwork. That’s why we built a cloud-based Electronic Health Record (EHR) and case management platform designed specifically for disability service providers. From service delivery and documentation to billing, reporting, and analytics, everything works together seamlessly in one place. SETWorks AI adds another layer of efficiency, helping agencies minimize errors, streamline processes, and stay compliant while empowering staff to focus on what truly matters — people. Proudly headquartered in Kansas City, Missouri, our entirely U.S.-based team combines industry expertise with responsive, personalized support. What sets us apart: SETWorks isn’t adapted from another industry — it’s engineered for disability service agencies from the ground up. That means better alignment with complex requirements, more intuitive workflows, and a deeper focus on outcomes. SETWorks empowers providers to operate efficiently, maintain compliance, and deliver person-centered care powered by trusted technology.

What is CITI Empower?

Empower, CITI's all-encompassing platform for health and human services (HHS), streamlines management and supports informed choices across a wide range of services. The platform is built on a robust foundation of considerable expertise gained through collaboration with clients and end-users alike. Empower is designed to serve both federal and state initiatives related to child welfare and benefits, covering various domains such as child welfare, foster care, childcare assistance, TANF, SNAP, and Head Start programs. Its eligibility rules engine allows for quick configuration and application, facilitating eligibility evaluations and improving decision-making in case management. With its rapid deployment capabilities, Empower effectively supports every phase of the case management lifecycle. Constructed using cutting-edge technology, it promises durability and broader applicability across programs, significantly reducing the chances of becoming outdated. Additionally, all solutions developed on the Empower platform are fully responsive, ensuring they function seamlessly on any mobile device. This responsive design not only enriches the user experience but also expands access to crucial services, empowering more individuals to benefit from what they offer. Ultimately, Empower stands out as a versatile tool that adapts to the evolving needs of the community it serves.

Media

Media

Integrations Supported

ADP Comprehensive Services
ADP Enterprise HR
Blackbaud CRM
CaraSolva
Elsevier Performance Manager
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
Paychex Flex
Paylocity
QuickBooks Online
Relias
Sage 200
TeamBridge

Integrations Supported

ADP Comprehensive Services
ADP Enterprise HR
Blackbaud CRM
CaraSolva
Elsevier Performance Manager
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
Paychex Flex
Paylocity
QuickBooks Online
Relias
Sage 200
TeamBridge

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SETWorks

Company Location

United States

Company Website

www.set-works.com

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/empower

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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