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What is SETWorks?

SETWorks is the leading EHR and case management platform built for organizations supporting people with disabilities. At SETWorks, we believe technology should make it easier to focus on people, not paperwork. That’s why we built a cloud-based Electronic Health Record (EHR) and case management platform designed specifically for disability service providers. From service delivery and documentation to billing, reporting, and analytics, everything works together seamlessly in one place. SETWorks AI adds another layer of efficiency, helping agencies minimize errors, streamline processes, and stay compliant while empowering staff to focus on what truly matters — people. Proudly headquartered in Kansas City, Missouri, our entirely U.S.-based team combines industry expertise with responsive, personalized support. What sets us apart: SETWorks isn’t adapted from another industry — it’s engineered for disability service agencies from the ground up. That means better alignment with complex requirements, more intuitive workflows, and a deeper focus on outcomes. SETWorks empowers providers to operate efficiently, maintain compliance, and deliver person-centered care powered by trusted technology.

What is CITI Unify?

Supported by specialists in child welfare, Unify emerges as a ready-to-implement solution focused on both experiences and results, founded on the EMPOWER platform. This cutting-edge tool adheres to federal CCWIS regulations while enabling child welfare organizations to achieve efficiencies rapidly. By utilizing the swift deployment features of a commercial off-the-shelf (COTS) solution, Unify markedly improves outcomes for children and families in need. It functions on a robust and scalable HHS platform specifically designed to cater to the distinct needs of HHS operations. Additionally, Unify is adaptable for other welfare sectors, such as juvenile and adult services, which enhances its versatility. Its platform-agnostic characteristic facilitates seamless integration with a variety of business and technology strategies. Furthermore, Unify simplifies the management of standardized business processes in accordance with all regulatory requirements and modern practices. Engineered for straightforward deployment and implementation, this solution aligns with the technological competencies typically present within agencies. It also enables organizations to develop custom interfaces using a consistent suite of system protocols and tools, ensuring a personalized approach to their specific demands. Overall, Unify offers a comprehensive framework that efficiently and effectively supports child welfare initiatives, fostering better outcomes for vulnerable populations while remaining flexible to future needs. This adaptability makes it an invaluable asset for agencies aiming to address evolving challenges in welfare services.

Media

Media

Integrations Supported

ADP Comprehensive Services
ADP Enterprise HR
Blackbaud CRM
CaraSolva
Microsoft Dynamics 365
Paychex Flex
Paylocity
QuickBooks Online
Relias
Sage 200
TeamBridge

Integrations Supported

Akoya
Cvent Event Management
DualEntry
Juspay
Ledge
Microsoft 365
Microsoft SharePoint
Provisian
Utluna

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SETWorks

Company Location

United States

Company Website

www.set-works.com

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/unify

Categories and Features

Human Services

Case Management
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Not specified

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