
RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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eRSP
eRSP™ is recognized as the leading cloud-based software solution for managing home care services, featuring customizable tools for client management, scheduling, billing, and payroll that cater to a variety of care types, including companion care, special needs, assisted living, and skilled services. Launched in 2002, eRSP™ was the pioneering cloud-based platform specifically designed for the private duty home care industry. It has adeptly adapted to the evolving landscape of home care, merging cutting-edge features with deep knowledge of service delivery to enhance agency operations. This software serves as an excellent resource for organizations involved in both private duty and skilled nursing care. Moreover, the eRSP™ Medicaid/Insurance suite enables agencies to optimize their workflows by consolidating essential business functions into a single, integrated solution. Our ongoing partnership with the Supported Living Community aims to create a customized eRSP™ offering that empowers organizations dedicated to helping individuals with developmental disabilities achieve independent living. Additionally, our strong focus on customization guarantees that every agency can effectively address the distinct needs of their client base, fostering better care outcomes and satisfaction. Ultimately, eRSP™ not only enhances operational efficiency but also enriches the overall quality of care delivered in the home care sector.
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Nestaid
Nestaid is a revolutionary Native Operating System powered by artificial intelligence, tailored for home care agencies and equipped with AI-driven staff members. It is utilized across a range of agencies, including non-medical services, Medicaid HCBS and waiver programs, as well as private-duty care providers, to optimize various operational tasks like scheduling caregivers for client appointments, implementing electronic visit verification (EVV), managing care plans, and keeping detailed records for both clients and caregivers. Additionally, Nestaid streamlines vital administrative functions such as recruitment, billing, payroll preparation, and comprehensive reporting. The platform is enhanced by a collection of AI agents that take on repetitive office roles similar to human employees, including handling incoming calls, filling caregiver shifts when needed, following up on missed clock-ins, vetting job applicants, and crafting care plans that meet regulatory standards. This cutting-edge solution not only boosts operational efficiency but also enables agencies to dedicate more time to delivering exceptional care to their clients, ultimately improving overall service quality. By leveraging AI technology, Nestaid empowers agencies to redefine their approach to home care management.
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