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What is SHIFT?

SHIFT introduces a revolutionary Content Experience Engine that empowers you to create interactive, tailored, and captivating content with ease, eliminating the necessity for coding expertise. You can swiftly generate engaging training resources that remain accessible to all users, irrespective of their internet connection, while simplifying the workflow to eliminate the need for IT assistance. Keep your team informed about new products in an engaging format that fits seamlessly into their daily routines, thereby enriching their overall experience. By crafting distinctive digital interactions, you can enhance customer satisfaction and nurture loyalty, distinguishing your business from others in the market. It is crucial to deliver the right content to the appropriate audiences at the opportune moment. Outstanding digital experiences are built on connecting with your audience on a personal level instead of viewing them as mere numbers. This paradigm shift necessitates a rethinking of your content creation strategies! With SHIFT, your team is equipped to not only generate but also effectively publish and disseminate content, ensuring it reaches its intended audience at the most impactful time. Now is the time to embrace this cutting-edge approach and transform your content strategy for the better! By doing so, you will not only enhance engagement but also drive significant results for your organization.

What is MadCap Flare?

MadCap Flare is an advanced technical documentation and content development platform built to streamline the entire content lifecycle. It allows organizations to create structured documentation that can be reused and delivered across multiple channels, including web portals, PDFs, training materials, and enterprise systems. The platform supports fast migration from legacy documentation tools such as Word, Excel, FrameMaker, Confluence, and RoboHelp. During import, Flare preserves document structures, styles, and links while converting content into modular topics. This XML-based architecture enables single-sourcing, allowing teams to write content once and publish it in many formats. Integrated workflows support authoring, collaboration, review cycles, translation management, and publishing. Built-in localization capabilities help organizations translate content efficiently while minimizing duplication and costs. Flare also includes analytics features that track how documentation is used, helping teams refine content strategies based on real user data. Its structured, machine-readable content design makes documentation easier for AI systems, chatbots, and search technologies to process. The platform scales to support complex enterprise documentation projects involving thousands of topics and multiple teams. By unifying authoring, management, and delivery in one environment, it reduces the complexity of technical content operations. MadCap Flare ultimately enables organizations to create consistent, scalable documentation that supports both users and emerging AI-driven knowledge systems.

Media

Media

Integrations Supported

Integrations Supported

Gears
MadCap IXIA CCMS
MadCap Syndicate
PushFeedback
SearchUnify

API Availability

API Availability

Pricing Information

$120.00/month

Pricing Information

$1799 Perpetual License
Includes 12 Months Bronze Maintenance and Support. Also includes:
Electronic Download
Free Product Upgrades and Updates
Unlimited Email Support
Knowledge Base Access
Forum Access
Web-based MadCap Flare Introductory Training
Free Licenses of MadCap Capture and MadCap Mimic for Rich Multimedia
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Aura Interactiva

Date Founded

1996

Company Location

Costa Rica

Company Website

shiftelearning.com

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com

Categories and Features

Course Authoring

Interactive Content
Self-Paced Courses
Template Management

Training

Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Simulation

Categories and Features

API Documentation

Not specified

Course Authoring

Not specified

Help Authoring Tools

Not specified

Training

Not specified

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