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What is SIPTEL?

VOIP, or Voice Over Internet Protocol, is an advanced technology that enables phone calls to occur via the internet instead of relying on traditional copper wires. This groundbreaking solution offers significant advantages for companies by removing the necessity for elaborate telephone wiring installations. With merely a mobile app, users can access calling rates that are frequently more affordable than those provided by standard phone services. In addition, VOIP can result in major cost savings regarding both capital expenditures (CAPEX) and operational expenses (OPEX). There is no initial investment required for a PBX system, nor is there a need for the installation of telephone lines or special cabling for each office station. Moreover, VOIP services typically provide lower charges, particularly for international calls, which enhances overall cost-effectiveness. The cloud-based aspect of this telecommunication solution ensures exceptional adaptability; new users can be added with minimal effort, departments can be easily structured, and features like IVR setups, voice prompts, call queues, and business hour notifications can be configured without difficulty. The ability to record calls and retrieve those recordings further elevates a business's professionalism and operational efficiency. Overall, the rapid setup—achievable within minutes through a cloud platform—makes it a compelling choice for contemporary businesses aiming to optimize their communication strategies. As a result, VOIP not only streamlines communication processes but also positions companies to respond more dynamically to their evolving needs.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

Media

Media

Integrations Supported

Agile CRM
Constant Contact
Gravity Data
HaloPSA
ITBoost
Kizen
Kommo
Raklet
Resemble AI
Retently
RingCentral AI Receptionist
RingCentral Webinar
SalesExec
ServiceNow
Slack
SmartAdvocate
TeamSupport
Theta Lake
Zapier
Zendesk

Integrations Supported

Agile CRM
Constant Contact
Gravity Data
HaloPSA
ITBoost
Kizen
Kommo
Raklet
Resemble AI
Retently
RingCentral AI Receptionist
RingCentral Webinar
SalesExec
ServiceNow
Slack
SmartAdvocate
TeamSupport
Theta Lake
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SIPTEL

Company Location

Singapore

Company Website

www.siptel.io

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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