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Encapto

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What is SKOUT?

Cybersecurity as a Service specifically designed for Managed Service Providers (MSPs) addresses the intricate nature of cyber risks, which can often be difficult to express, challenging to identify, and expensive to manage. SKOUT simplifies the risk identification process, making cybersecurity solutions both attainable and budget-friendly, while enabling MSPs to deliver these services to their customers. Our platform is a cloud-based, real-time data analytics system focused on equipping small and medium-sized businesses (SMBs) with effective cybersecurity tools through their MSPs. Understanding that cyber threats are constant, the SKOUT Security Operations Center functions non-stop—24/7, every day of the year—to assist our MSP partners in protecting their clients. Clients can access a detailed overview of alerts and incidents through our Customer Security Dashboard, which enables the visualization of essential data. Additionally, SKOUT's flexible alerting system and support serve as an extension of your current team, working in harmony with your Network Operations Center (NOC), help desk, and technicians. With SKOUT, we unite various aspects of cybersecurity to form a unified strategy. By incorporating fully-managed security monitoring (SOC-as-a-Service), strong endpoint protection, and thorough email security, organizations can minimize unexpected expenses linked to setup and ongoing management. This method not only improves security but also simplifies operations for MSPs and their clients, providing a stronger defense against ever-changing cyber threats. Ultimately, SKOUT empowers MSPs to enhance their service offerings while ensuring comprehensive protection for their customer base.

What is Encapto?

A comprehensive platform designed for the curation and marketing of a wide range of IT services. Combine top-tier technology solutions with integrated eCommerce capabilities, efficient order management, and subscription billing systems. Utilizing a centralized MSP dashboard alongside automated provisioning can significantly reduce deployment times and costs by nearly 90%. Improve customer satisfaction and lower helpdesk inquiries through our intuitive self-service dashboard, specifically designed for users without technical expertise. Encapto’s straightforward self-service interface merges diverse technologies to enhance customer enjoyment, reduce support needs, build customer loyalty, and create seamless upselling opportunities. Empower your customers to handle their own requirements, allowing you to concentrate on expanding your business. Establish a customized storefront that showcases your product catalog, enabling clients to place their own orders easily. Efficient order processing encourages both upselling and cross-selling of your products, additional features, and exclusive promotions, ultimately driving greater revenue and customer delight. Furthermore, this approach not only streamlines transactions but also fosters a deeper connection between your brand and your clientele.