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What is SLA Track?

SLA Track, developed by Indus Aviation Systems LLP, aims to improve quality and ensure adherence to service level agreements through active security surveillance and effective facilities management, offering an unobtrusive solution for societies, organizations, and institutions that facilitates the efficient execution of routine activities. Featuring a Guard Tour Monitoring component, it allows for the tracking of security staff as they patrol the grounds, significantly enhancing the safeguarding of important assets. In addition, the facilities management aspect provides daily oversight of service operations, complemented by real-time reporting that assists in maintaining compliance with set standards. The inclusion of the Bin Tracking System further optimizes operations by allowing for real-time tracking of industrial bin placements, reducing losses linked to neglected bins and ensuring compliance with service level agreements. This all-encompassing strategy not only increases the efficiency of personnel deployed but also paves the way for an SLA-oriented operational framework, generating comprehensive activity reports on a daily, weekly, and monthly basis. Ultimately, SLA Track distinguishes itself as a powerful solution for organizations that aspire to raise their operational benchmarks and achieve compliance with ease, thereby positioning itself as an essential tool in today’s competitive landscape. By integrating these features, SLA Track not only fosters accountability but also enhances overall operational transparency.

What is Lighthouse?

Every shift brings its own set of challenges in maintaining high standards of service. By employing our mobile workforce management tool, Lighthouse, you can access real-time data to confirm that each team member is positioned appropriately. This software enables you to track the advancement of cleaning tasks and observe the execution of rotation loops and guard tours as they happen. Additionally, ongoing reporting plays a crucial role in upholding compliance with risk management protocols, aids in defense against potential liabilities, and identifies areas where efficiency can be enhanced. Specifically tailored for premier security, cleaning, and facilities management companies operating in North America and the APAC region, Lighthouse is designed for organizations managing extensive teams and resources across multiple sites. With a current and comprehensive overview of all field operations, you can ensure that your teams remain attentive and productive. Immediate alerts concerning incidents, anomalies, and overlooked tasks facilitate swift action to address unexpected issues, thereby maintaining seamless operations at all times. This heightened level of supervision not only bolsters accountability but also significantly improves the quality of service delivery, creating a more reliable experience for clients. Ultimately, the Lighthouse system empowers organizations to achieve better outcomes in service management and operational excellence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Indus Aviation Systems

Date Founded

2015

Company Location

India

Company Website

www.indusaviation.com

Company Facts

Organization Name

TEAM Software by WorkWave

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/lighthouse/

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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