Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Borealis Reviews & Ratings
    10 Ratings
    Company Website
  • HSI Donesafe Reviews & Ratings
    148 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    64 Ratings
    Company Website
  • GiveLife365 Reviews & Ratings
    11 Ratings
    Company Website
  • TripMaster Reviews & Ratings
    112 Ratings
    Company Website
  • Qomon Reviews & Ratings
    54 Ratings
    Company Website
  • flowdit Reviews & Ratings
    21 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    1 Rating
    Company Website
  • FAMCare Human Services Reviews & Ratings
    22 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website

What is Brightly SmartGov?

Brightly SmartGov™ streamlines the processes of permitting and licensing through a user-friendly public portal that consolidates permit applications, public notices, and mapping resources. Additionally, it facilitates online payments and provides relevant information all in one accessible location. This browser-based solution empowers organizations to oversee planning, permitting, licensing, inspections, and code enforcement within a unified system. With its automated and mobile-enabled features, it enhances the accessibility of the system for both citizens and businesses. SmartGov, our cloud-based and mobile-optimized software, is designed to bolster revenue while effectively managing licensing, code enforcement, and various other functions. By leveraging this platform, you can seize new development opportunities, foster growth, and ensure a smooth experience for citizens, contractors, and businesses alike. Furthermore, the web-based portal enhances transparency and promotes self-service, ensuring compliance and effective code enforcement in the community. This holistic approach not only improves operational efficiency but also strengthens the relationship between local governments and their constituents.

What is OneVu?

IEG4's OneVu solution presents a thorough digital platform for council services, significantly improving customer engagement by resolving their inquiries instead of simply showcasing information. This groundbreaking system has achieved an impressive 50% decrease in phone calls for numerous councils. OneVu allows users to discover tailored answers to common questions, in addition to submitting and tracking the status of over 300 council services. A noteworthy insight is that more than 30% of customer calls are for updates on progress or follow-ups on issues, which OneVu effectively minimizes by offering progress tracking for every online submission. Users are granted immediate access to a collection of over 250 forms from the get-go, facilitating rapid deployment, and with the introduction of eDesigner, there are ample customization opportunities. Additionally, OneVu incorporates a sophisticated workflow engine that accommodates multi-step processes, enabling citizens to monitor their applications and services straight from their OneVu accounts, thus enriching the overall user experience. This cohesive integration of services not only streamlines administrative tasks but also enhances transparency and cultivates stronger relationships between councils and the communities they serve, ultimately leading to more satisfied constituents.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Brightly (formerly Dude Solutions)

Date Founded

1999

Company Location

United States

Company Website

www.brightlysoftware.com/products/smart-gov

Company Facts

Organization Name

IEG4

Date Founded

2006

Company Location

United Kingdom

Company Website

www.ieg4.com/onevu

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Popular Alternatives

Popular Alternatives

citizenserve Reviews & Ratings

citizenserve

Online Solutions, LLC
Brightly SmartGov Reviews & Ratings

Brightly SmartGov

Brightly (formerly Dude Solutions)