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Ratings and Reviews 0 Ratings
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WaitWellWaitWell is a comprehensive, enterprise-ready platform for queue management and appointment scheduling, designed to streamline operations, enhance efficiency, and deliver exceptional customer experiences. Organizations can effortlessly manage walk-ins, virtual queues, and pre-booked appointments through multiple channels, including web links, QR codes, SMS messages, or optional self-service kiosks, giving customers maximum convenience and control. Real-time notifications, estimated wait times, and turn alerts keep clients informed, reduce frustration, and boost overall satisfaction. For staff and management, WaitWell provides an intuitive, real-time dashboard offering a complete overview of service activity, customer flow, and location performance. Advanced analytics and reporting tools offer actionable insights, enabling teams to optimize workflows, allocate resources effectively, monitor trends, and continuously improve service delivery. WaitWell also supports secure payments and integrates seamlessly with a wide variety of systems and platforms, ensuring flexibility and compatibility in any operational environment. Built with scalability and configurability in mind, the platform adapts to the needs of enterprise organizations across healthcare, government, retail, higher education, and other service-oriented sectors. Its user-friendly interface, combined with powerful features, makes WaitWell an all-in-one solution for managing queues, scheduling appointments, and improving service efficiency. By providing a data-driven, flexible, and reliable system, WaitWell empowers organizations to reduce wait times, optimize operations, and create consistently positive experiences for every customer.
What is SMMware?
SMMware integrates a variety of functionalities into a comprehensive software solution that effectively addresses the needs of both Sales and Operations. This unified system reduces the necessity for numerous integrations, thereby minimizing potential complications and lowering costs. Traditionally, it has been advised to utilize multiple specialized services that each tackle different operational elements, such as monitoring hours worked. Importantly, SMMware is designed for mobile accessibility, supporting both smartphones and tablets across iPhone and Android platforms. The software allows for the scheduling of various event types, and it can automatically pull in useful information like addresses by tagging events appropriately. In addition, SMMware facilitates SMS notifications to team members regarding any changes to events, ensuring that everyone remains updated without incurring additional costs. Users have the flexibility to color-code their calendar with a customizable key at the bottom, allowing them to modify both the labels and colors of each 'tag', which further improves the user experience. This capability not only streamlines operations but also fosters better communication and organization within your team, ultimately leading to enhanced productivity. By utilizing SMMware, teams can achieve a more cohesive workflow that supports their diverse operational needs.
What is Altametrics?
As your business grows, effectively overseeing your diverse operations can become more complex and demanding. We understand this challenge and have created an ideal solution! By integrating all aspects of your operations into a unified system, you will significantly improve your organizational capabilities, enabling you to manage your business more effectively. From workforce management to detailed report generation, our system addresses all your requirements! Juggling employee availability, handling time-off requests, and ensuring compliance with labor laws for both minors and adults while creating schedules can be daunting. Nevertheless, with the Altametrics Scheduler, scheduling your workforce can be completed swiftly, efficiently, and without stress. It provides the quickest method to create optimal schedules and gives you and your management team the essential tools to meet your labor budget goals. Moreover, managing your inventory can often be a tedious and time-consuming process, where traditional methods necessitate repetitive visits to each storage location just to count a single item. By enhancing this workflow, you can drastically minimize the time and resources spent on inventory management, ultimately allowing your team to focus on more strategic tasks. This comprehensive approach not only streamlines your operations but also fosters a more productive work environment.
Integrations Supported
AllianceHCM
EmCentrix
Google Calendar
Mailchimp
Oracle MICROS POS
QuickBooks Online
Integrations Supported
AllianceHCM
EmCentrix
Google Calendar
Mailchimp
Oracle MICROS POS
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
$45 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SMMware
Company Location
United States
Company Website
www.smmware.com
Company Facts
Organization Name
Altametrics
Company Location
United States
Company Website
www.altametrics.com
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Time and Expense
Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project
Categories and Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management