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What is SMTX Service Catalogue?

As a service-driven organization, it's crucial to manage and organize your operations with a focus on services. By prioritizing services over just technology or products, you can better understand how your services bolster business functions and provide critical insights into operational costs. The SMTX Service Catalogue allows you to develop comprehensive service definitions that are easily accessible to your customers, facilitating the creation and management of a robust hierarchical service portfolio. Furthermore, by integrating aspects such as service expenses, SLA performance indicators, and vendor efficiency into your Service Catalogue, you can conduct an in-depth analysis of the overall service delivery framework. The SMTX Business Service Catalogue solution enhances the upkeep and distribution of the Service Catalogue, ensuring uniformity in the quality of all service descriptions. Additionally, it keeps Service and Catalogue Owners updated on any modifications that could affect their services or the overarching integrity of service chains, promoting a forward-thinking approach to service management. This all-encompassing system not only boosts operational efficiency but also elevates customer satisfaction through improved communication and more effective service delivery, ultimately fostering stronger relationships with clients. By continuously refining these processes, organizations can adapt to evolving market demands and expectations.

What is PRM360?

PRM360 stands out as the ultimate solution for your Procure to Pay needs, integrating all related processes seamlessly. Its industry-leading capabilities include the ability to post requirements digitally, receive automated vendor quotations, and have those offers evaluated by advanced systems. The Online Bidding feature empowers purchasing officers to select the most advantageous deals, which can save them between 5 and 15% of their time. Furthermore, PRM360 enhances the payment process by proactively reminding vendors about invoice submissions and facilitating online clearance approvals, which boosts vendor satisfaction significantly. This efficiency also spares the purchasing team from the tedious task of follow-ups. According to analysts, users of PRM360 can experience an impressive 300% return on investment compared to other Procure to Pay solutions available today. By adopting PRM360, organizations can not only streamline their procurement processes but also unlock substantial financial benefits.

Media

Media

Integrations Supported

Adobe Acrobat

Integrations Supported

Adobe Acrobat

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Contact PRM360 for prices
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMTX

Date Founded

2009

Company Location

Netherlands

Company Website

www.smt-x.com/smtx-business-service-catalogue

Company Facts

Organization Name

PRM360

Date Founded

2015

Company Location

India, Hyderabad

Company Website

www.prm360.com

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Procure to Pay

Billing & Invoicing
Budgeting / Forecasting
Compliance Management
Contract Lifecycle Management
Financial Reporting
Integration Management
Inventory Management
Order Management
Vendor Management

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Spend Management

Approval Workflow
Budgeting / Forecasting
Expense Tracking
Multi-Currency
Prepaid Cards
Procurement Management
Receipt Management
Spend Analysis
Spend Control
Supplier Management

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

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