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What is SMailOS?

SMailOS is an innovative web-based solution that brings together customer interactions and daily operational tasks into a single, cohesive workspace. Teams can effectively oversee emails and messages from multiple social media platforms through a shared inbox, where they can delegate conversations and review customer histories with the help of integrated contact records, deal management tools, and notes. The platform also includes functionalities for creating quotes, managing tasks on project boards, and scheduling social media content, which all contribute to improved team collaboration. Moreover, its AI-driven features assist in drafting replies and suggesting follow-up actions, enabling users to assess these drafts before sending them out. SMailOS smoothly connects business emails and social media accounts like WhatsApp Business, Facebook, Instagram, YouTube, and TikTok, with the level of functionality available for each channel depending on the permissions and features of those platforms. Targeted at small businesses and teams handling customer communications across various channels, SMailOS significantly boosts productivity by simplifying numerous elements of customer engagement. This holistic approach empowers teams to concentrate on cultivating deeper connections with their clients, ultimately leading to enhanced business relationships.

What is Keybe SmartChat?

Keybe Smart Chat is an innovative AI-driven chat platform that consolidates interactions from various messaging services, including WhatsApp, Facebook Messenger, Instagram DMs, and web chat, into a single, streamlined interface for businesses to manage their communications effectively. This powerful system supports multiple human and AI "agents," enabling them to handle numerous conversations simultaneously while maintaining comprehensive oversight. Rather than just displaying messages, Smart Chat intelligently identifies key details such as email addresses, phone numbers, and potential sales indicators, automatically feeding this information into an integrated CRM or customer-data management system, which simplifies data entry and minimizes human error. Moreover, it boasts advanced sentiment analysis features that assess customer emotions—whether they are positive, neutral, or negative—and provides personalized response recommendations to agents, thereby promoting more compassionate and tailored interactions. This cutting-edge solution not only boosts communication efficiency but also greatly enhances the overall experience for customers. Ultimately, by leveraging such technology, businesses can cultivate stronger relationships with their clients and foster long-term loyalty.

Media

No images available

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Microsoft 365
TikTok
YouTube

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
VTEX
WooCommerce

API Availability

API Availability

Pricing Information

€29/month
Plans start at €29/month, or €290/year with annual billing. Higher listed plans are €69, €129, and €199/month. A 7-day free trial is offered. Plan limits and included features vary.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

IRSE, računalniška infrastruktura in obdelava podatkov, Rajmond Hočevar

Date Founded

2026

Company Location

Slovenia

Company Website

smailos.com

Company Facts

Organization Name

Keybe

Date Founded

2017

Company Location

United States

Company Website

keybe.ai/suite-sales/smart-chat/

Categories and Features

Categories and Features

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