SOCRUM
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What is SOCRUM?
Elevate your sales by fostering dynamic conversations on social media!
Our semi-automated yet highly customized strategy empowers you to boost sales from social channels by up to ten times, allowing you to pinpoint and engage with pertinent audiences, such as participants in Facebook groups, while leveraging our SOCRUM board to achieve efficient social selling at scale.
The primary advantages include:
- Increased number of appointments scheduled
- Validation of your business concept
- Enhanced income generation
- Discovery of potential link-building opportunities
- Acquisition of initial customers
- Capturing the clientele of your competitors
Easily gather valuable leads from the Facebook groups or ads of your competitors, sparking impactful conversations right away. With our intuitive CRM, you can effortlessly manage and interact with prospective clients through personalized messaging, setting the stage for significant growth and success for your business. Additionally, by cultivating these meaningful connections, you can significantly alter your sales landscape and drive sustained success over time.
What is Charles?
We assist brands in leading the way in conversational commerce by seamlessly merging chat applications, shopping systems, and bots into a cohesive and user-friendly design. Meet charles: the ultimate conversational commerce suite specifically crafted for consumer brands eager to foster connections and engage with their clientele. This platform features a stunning and intuitive user interface that effectively links commerce backends with messaging APIs. You can incorporate your product catalog and checkout processes within interactive chat journeys. Additionally, you can gather opt-ins, build subscriber lists, and keep your customers informed about new campaigns, product launches, restocks, and shipment tracking updates. Our approach transforms website visitors into significant conversations, ultimately leading to improved conversion rates and reduced return rates. We believe that chat serves dual purposes: enhancing customer retention while also driving acquisition. Your top clients can enjoy the benefits of a personal concierge experience at scale, eliminating the necessity for logins. By integrating with the daily habits of your customers, you can meet them where they are. It's worth noting that messenger apps have now surpassed social networks in popularity by 20%, indicating a significant shift in consumer communication preferences. This evolution presents a unique opportunity for brands to engage effectively and meaningfully.
Integrations Supported
Dialogflow
Facebook Messenger
Google Business Profile
Shopify
Spryker
WhatsApp
WooCommerce
iMessage
API Availability
API Availability
Has API
Pricing Information
$49
Pricing starts after 14 days trial
Free Trial Offered?
Pricing Information
Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Botsify
Date Founded
2004
Company Location
United States
Company Website
socrum.io
Company Facts
Organization Name
Charles
Date Founded
2019
Company Location
Germany
Company Website
www.hello-charles.com
Categories and Features
Social Selling
Lead Engagement
Performance Metrics
Social Media Monitoring
Categories and Features
Chatbot
Call to Action
Human Takeover
Payment Integration
Ready-made Templates
Reporting / Analytics
Social Media Integration
Conversational AI
Code-free Development
Multi-Languages
Omni-Channel
Pre-configured Bot
Conversational Commerce
Not specified
Conversational Marketing
Audience Segmentation
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Customer Service
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration
Social Selling
Content Management
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics