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What is SOFTSWISS Casino Platform?

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed to help online casino operators launch, manage, and scale their businesses across regulated markets. Trusted by 300+ operator brands, the platform brings core casino operations together within a single integrated infrastructure. Built for complex and high-volume iGaming operations, the Casino Platform provides operators with tools for player account management, payments, CRM, bonus management, fraud detection, compliance, and day-to-day casino administration. The platform is built on ISO 27001-certified infrastructure and has maintained 99.99% uptime across 14 years in production, providing the reliability required by established operators and growing casino brands. Player engagement capabilities are integrated directly into the platform and connected to live player data from launch. This enables operators to manage bonuses, communications, retention activities, and player journeys using real-time information without relying on disconnected systems. The Casino Platform can be used as the operational foundation of an online casino while integrating with other products, services, and third-party solutions required by the operator. Its scalable architecture is designed to support business growth, increasing player volumes, and expansion into regulated markets. Key Features Player account management Payment management CRM and player management Bonus engine Fraud detection and risk management Compliance tools Player engagement and retention tools Live player data Casino back-office management Third-party integrations Scalable infrastructure Support for regulated-market operations ISO 27001-certified infrastructure 99.99% uptime

What is INTELITY?

INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

Media

Media

Integrations Supported

Integrations Supported

ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
WebRezPro

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SOFTSWISS

Date Founded

2009

Company Location

Malta

Company Website

www.softswiss.com/casino-platform/

Company Facts

Organization Name

Intelity

Date Founded

2007

Company Location

United States

Company Website

intelity.com

Categories and Features

Casino Management

Not specified

Categories and Features

Casino Management

Not specified

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hotel Keyless Entry

Not specified

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