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What is SOFTSWISS Casino Platform?

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed to help online casino operators launch, manage, and scale their businesses across regulated markets. Trusted by 300+ operator brands, the platform brings core casino operations together within a single integrated infrastructure. Built for complex and high-volume iGaming operations, the Casino Platform provides operators with tools for player account management, payments, CRM, bonus management, fraud detection, compliance, and day-to-day casino administration. The platform is built on ISO 27001-certified infrastructure and has maintained 99.99% uptime across 14 years in production, providing the reliability required by established operators and growing casino brands. Player engagement capabilities are integrated directly into the platform and connected to live player data from launch. This enables operators to manage bonuses, communications, retention activities, and player journeys using real-time information without relying on disconnected systems. The Casino Platform can be used as the operational foundation of an online casino while integrating with other products, services, and third-party solutions required by the operator. Its scalable architecture is designed to support business growth, increasing player volumes, and expansion into regulated markets. Key Features Player account management Payment management CRM and player management Bonus engine Fraud detection and risk management Compliance tools Player engagement and retention tools Live player data Casino back-office management Third-party integrations Scalable infrastructure Support for regulated-market operations ISO 27001-certified infrastructure 99.99% uptime

What is QCI?

Integrate your marketing, player development, and casino operations by merging customer data into one cohesive viewpoint. Equip your hosts to excel by utilizing actionable insights obtained from this consolidated data. Harness data-driven strategies to elevate and advance your business effectively. Simplify the management of complex marketing campaigns with a tailored, dependable tool that meets your unique requirements. This innovative solution is designed to manage loyalty program member data, monitor transactions, and much more within your venue. With this advanced technology, over 200,000 gaming machines globally are outfitted, contributing significantly to the annual gross gaming revenue that operators manage using QCI tools. Quick Custom Intelligence provides us with swift access to a wide array of slot analytics, allowing for nearly instantaneous data collection and analysis. This instant access to insights not only supports informed strategic decisions but also improves overall operational efficiency. By leveraging these capabilities, businesses can adapt quickly to market changes and enhance customer engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

SOFTSWISS

Date Founded

2009

Company Location

Malta

Company Website

www.softswiss.com/casino-platform/

Company Facts

Organization Name

Quick Custom Intelligence

Date Founded

2020

Company Location

United States

Company Website

quickcustomintelligence.com

Categories and Features

Casino Management

Not specified

Categories and Features

Casino Management

Not specified

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