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What is SOSMobile?

Streamline your workflow by eliminating the complexities of paper work orders, such as illegible handwriting and repetitive data entry, through the SOSRemote app, available for both Android and iOS devices, with a Windows version also offered, which provides Field Technicians with an efficient, paperless solution for their work, enhanced by real-time communication capabilities. In 1999, two prominent firms that specialized in software and consulting for the Utility Sector collaborated to develop a service order scheduling engine for NW Natural in Portland, OR, resulting in remarkable success and the formation of InsightAtlast, LLC. This innovative scheduling engine is still in use by NW Natural, effectively managing over 100,000 service orders annually, and has paved the way for the evolution of SOSMobile, InsightAtlast’s sophisticated Mobile Workforce Management System. The vision that ignited over twenty years ago was to create software solutions that combine high quality with flexibility and affordability for users. This relentless pursuit of innovation has enabled the company to remain resilient and adapt in an ever-evolving technological environment, ensuring that its offerings continually meet the needs of users. The dedication to improving software solutions has not only enhanced operational efficiency for clients but has also set a benchmark in the industry.

What is Insight Field?

Your engineering team stands at the cutting edge of your organization, exhibiting exceptional flexibility in their roles. They must consistently stay informed about their upcoming tasks, whether they are organized in advance or arise unexpectedly, all while remaining connected to the office from anywhere they are. When they reach their next job site, having immediate access to the vital information needed for their assignments is critical for effectiveness. The performance of your engineers directly impacts customer satisfaction and contributes to the overall health of the business. Given their on-the-go responsibilities, the adoption of a mobile-optimized solution is of utmost importance. Insight Field delivers a fluid, real-time link between your engineers and the back-office team, facilitating improved service delivery and boosting revenue by making the most of your key asset—your technicians. Dispatchers can quickly identify when tasks are completed ahead of schedule, enabling them to reassign new jobs in a timely manner. As soon as a job is scheduled or altered, an instant alert is sent through Insight Field, ensuring that your engineers are promptly informed of any changes to their itineraries without needing to make phone calls. This forward-thinking strategy not only streamlines operations but also significantly enhances communication for all parties involved, fostering a more efficient workflow. With all these features, the operational landscape becomes increasingly dynamic and responsive to both employee and customer needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InsightAtlast

Date Founded

1999

Company Location

United States

Company Website

www.insightatlast.com

Company Facts

Organization Name

Innologica

Company Location

Bulgaria

Company Website

innologica.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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