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What is STAR Service Manager?

The STAR Service Manager serves as an all-encompassing management solution tailored for overseeing parts, services, and repairs across diverse industries including automotive, RVs, motorcycles, power sports, marine, aviation, and transmission repair. Users in Canada can take advantage of the software’s features that calculate GST and PST taxes with ease. The package also encompasses training, installation, and unlimited technical support, ensuring that users can fully leverage the system's capabilities. Each installation is accompanied by a dedicated account manager who is ready to assist with any support needs. When you call the toll-free support line, you can anticipate an average response time of just 22 seconds from your assigned account manager, thereby removing the hassle of emails, voicemails, or waiting for callbacks. This efficient support system significantly enhances the overall user experience and operational efficiency. Moreover, the commitment to responsive service demonstrates the company's dedication to customer satisfaction, making it a preferred choice for many businesses in these sectors.

What is RepairLink?

RepairLink serves as a digital hub for parts procurement, designed to connect automotive dealerships, suppliers, and repair shops through a cohesive online system for sourcing and acquiring mechanical components. With its user-friendly web interface, repair facilities can effortlessly search for, compare prices, and order OEM parts straight from their preferred dealership suppliers, thereby simplifying the entire process and removing the hassle of traditional ordering methods like phone calls or faxes. Accessible from any computer or mobile device with internet access, the platform allows users to electronically manage and submit their parts orders while keeping tabs on real-time pricing and availability, along with detailed information about each part. Furthermore, it includes VIN-based lookup tools, enabling repair shops to accurately determine the right parts for specific vehicles and is enhanced with technical diagrams and illustrations that promote greater order accuracy. This innovative system not only saves valuable time in the parts procurement process but also empowers repair facilities to dedicate more attention to their primary operations and improve customer service. Ultimately, RepairLink transforms the parts ordering experience into a more efficient and streamlined process for all parties involved.

Media

Media

Integrations Supported

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

API Availability

API Availability

Pricing Information

$29 per month

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DCS Software

Company Location

United States

Company Website

star-service-mgr.biz/Home.aspx

Company Facts

Organization Name

OEC

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/products/repairlink/

Categories and Features

Auto Body

Accounting Management
Customer Database
Inventory Control
Parts Management
Quotes / Estimates
Service History
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Service History
VIN Lookup
Work Order Management

Categories and Features

Auto Body

Not specified

Auto Repair

Not specified

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