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features
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What is Saastic?

Saastic encourages your customers to provide feedback, which helps you improve your business's reputation and effortlessly draw in more clients. By automating the process of collecting reviews, Saastic eliminates the need for you to manually contact customers and follow up, allowing you to concentrate on other critical areas of your enterprise. With Saastic, you can build social proof through reviews on popular platforms like Google, Trustpilot, G2, and Capterra. The service easily integrates with tools like Stripe, HubSpot, or Zapier, or you can choose to add customer information manually. Each day, Saastic sends review requests to customers regarding your product, and your landing page enables them to rate their experiences, provide feedback, and access links to various review platforms. If a customer submits a low rating, you can opt to show them a feedback form rather than directing them to public review sites, which helps to mitigate the impact of negative reviews. You will receive instant notifications via email and Slack whenever customers leave ratings or feedback about your product, ensuring you stay informed. Additionally, you can highlight your best reviews on a personalized showcase page that is customizable, which enhances your business's credibility and attractiveness. This all-encompassing strategy not only simplifies the review collection process but also strengthens the bond between you and your customers, ultimately leading to increased loyalty and satisfaction.

What is Outhentik?

Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.

Media

Media

No images available

Integrations Supported

Activepieces
G2
Google
HubSpot CRM
HubSpot Customer Platform
Leo
Mazaal AI
Pabbly Connect
Slack
Stripe
Trustpilot
Twilio
Zapier

Integrations Supported

Activepieces
G2
Google
HubSpot CRM
HubSpot Customer Platform
Leo
Mazaal AI
Pabbly Connect
Slack
Stripe
Trustpilot
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$97/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saastic

Company Location

United States

Company Website

saastic.com

Company Facts

Organization Name

Outhentik

Date Founded

2025

Company Website

www.outhentik.app

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Popular Alternatives

No Alternatives