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What is Saay?

Saay presents a simple and budget-friendly way for businesses to connect and engage with their customers through text messaging. Start enjoying the advantages of economical text marketing today, with rates that begin at just half a cent per message! By leveraging Peer-to-Peer (P2P) texting, you can enable extensive two-way conversations, allowing you to engage with a multitude of customers and foster meaningful interactions. Additionally, Bulk SMS gives you the capability to send immediate one-way marketing messages to your opt-in subscribers, making it an ideal tool for sharing updates, notifications, and promotions. As more customers turn away from phone calls and emails, it’s essential to embrace a new strategy! Today's consumers favor authentic conversations over automated messages, so prioritize building trust through personal engagement. Remember, compliance is vital, and it is your responsibility to adhere to regulations; taking shortcuts can result in significant repercussions. Thankfully, Saay offers a range of cutting-edge tools designed to help you stay compliant while effectively reaching your target audience. By choosing Saay, you not only improve customer communication but also protect your business’s reputation and interests. With such a robust platform, you're better equipped to navigate the evolving landscape of customer engagement.

What is Relay?

Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.

Media

Media

Integrations Supported

Agile CRM
Capsule
ClickFunnels
Facebook Messenger
Freshsales
Microsoft Power Automate
NetSuite
Pipedrive
Salesforce
Slack
Sugar Connect
Tray.ai
Trello
Vonage Communications APIs (Nexmo)
Vtiger CRM
X (Twitter)
Zoho CRM

Integrations Supported

Agile CRM
Capsule
ClickFunnels
Facebook Messenger
Freshsales
Microsoft Power Automate
NetSuite
Pipedrive
Salesforce
Slack
Sugar Connect
Tray.ai
Trello
Vonage Communications APIs (Nexmo)
Vtiger CRM
X (Twitter)
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saay

Company Website

saay.com

Company Facts

Organization Name

Tentie

Date Founded

2014

Company Location

United States

Company Website

www.withrelay.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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