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What is SabeeApp?
Our cloud-based hotel management software offers flexible and user-friendly solutions specifically designed for hotels, hostels, and rental apartments. The platform is easy to use, requiring no advanced technical knowledge, allowing you to effortlessly navigate its features. By harnessing the power of cloud technology, SabeeApp enables you to oversee your hotel operations from virtually anywhere and on any device, at any time. The convenience of managing your hotel in real-time has never been easier! You can efficiently manage all daily tasks in a single, centralized interface, including reservations, invoices, guest communications, housekeeping, and reporting. Stay updated with the latest rates, availability, and restrictions across all your integrated online travel agencies, ensuring automated processes that significantly reduce the chance of over-booking. With safe and reliable payment options, you can effectively interact with your guests and confirm their bookings through successful transactions. Furthermore, the ability to process bulk charges on virtual credit cards adds to the efficiency. Our all-encompassing application suite also allows guests to check in online, access their reservation details, and book additional services, greatly enhancing their experience. This level of ease not only improves operational efficiency but also cultivates guest satisfaction and loyalty, creating a win-win situation for both managers and visitors alike. By prioritizing convenience and accessibility, your establishment can thrive in today's competitive hospitality market.
What is Cendyn Call Center?
Cendyn delivers robust online solutions tailored for all your call center needs, featuring adaptable workflows and advanced tools for reservation agents, as well as seamless integration with loyalty programs and voice services.
Equipping your agents with comprehensive access to your rates, inventory, and property details enables them to promptly address inquiries about the property, secure the most suitable room or rate plan for guests, and facilitate multi-room and multi-rate bookings within a single reservation.
It is also feasible to achieve deep integration with loyalty or player programs, allowing data from diverse sources to converge into a unified platform that provides reservation agents with a holistic view of your most loyal and high-value clientele.
This strategic approach not only enhances your return on investment but also encourages more direct bookings while streamlining the handling of reservation calls, ultimately leading to reduced operational expenses.
Additionally, Pegasus CRS reporting solutions empower you to monitor crucial metrics such as conversion rates, average talk times, and reasons for denials, ensuring that you can make informed decisions to improve your services.
Media
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Integrations Supported
EasyWay
Facebook
Hotel@SoftOne
PayPal
RoomPriceGenie
Stripe
Integrations Supported
EasyWay
Facebook
Hotel@SoftOne
PayPal
RoomPriceGenie
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
$11.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
thePass
Date Founded
2013
Company Location
Hungary
Company Website
sabeeapp.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
go.cendyn.com/cendyn/sourceforge/call-center
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics